Sales Consultant – Laparoscopy and Surgical Stapling | Pretoria at Salesworx Recruitment (Pty) Ltd

Job Description

Areas Of Responsibility:

• Responsible for the sales of Laparoscopy, Surgical & Surgimed products, including maintaining and growing existing business and expanding of sales within the assigned territory.
• Scheduling and attending appointments with existing and potential customers.
• Demonstration of products to Clinical personnel.
• Completion of weekly planner and activity report for submission to direct manager.
• Achieving Sales Targets.
• Responsible for networking with and development of relationships with new customers and managing existing customers.
• Counting and Management of consignment stock.
• Requesting and following up on quotations.
• General Administration associated with the position.
• All activities to be recorded on Force Manager CRM

Duties & Responsibilities:

Marketing:

• Assist the National Product manager with Journal clubs, workshops/ VISTA meetings and various conferences as needed.
• Assist the Sales managers with the Sales budgeting per territory for the SBU.
• Effective implementation of tactical and strategic plans.
• Effective marketing activities including congresses and customer workshops and educational events.
• Daily calls to customers and new prospects.
• Effective promotion of all products offered by our Client.
• Sales Knowledge to allow for effective selling of product features and benefits.
• Evaluation, analyses and report on Competitors’ products, drive strategies and driving appropriate business responses.

Customer Relations:

• Establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders.
• Build and maintain strong relations with all stakeholders, including customers, payers, government, and employees in representing our full line of products and services.
• Attending to appointments with Customers and prospects.
• Report to Sales Managers when needed with existing and potential customers.
• Gather customer requirements in cooperation with Sales managers to ensure customer satisfaction.
• Assist when needed with Successful congresses and training workshops.
• Manage relationships with all customers, prospects and key opinion leaders where needed.
• Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management.
• Utilizing customer profiling and mapping tools to grow product families according to customer needs but in line with our business strategy and focus products.
• Assist with Identifying the correct customers to attend product training to ensure an ROI.

Sales Reports and Administration:

• Achieve monthly and quarterly sales budgets for the SBU.
• Achieve annual sales budgets per SBU.
• Assist where needed to attend to Daily Ariba/Trade world, tender input, and quote requests.
• Expense claims handed in on time as per the schedule received from Finance with correct cost allocations.
• Monthly reports to the Sales Manager submitted before 5th of the month.
• Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager.
• Compliance with regulatory SOP’s, SA Regulations and Code of Business Ethics.
• Maintain the Company’s ethical position. Effectively communicate and manage Company business conduct policies.

Sales Representative role:

• Maintain a high level of motivation to ensure marketing function is well implemented.
• Preparation and conducting of presentations at Sales Consultants’- and management-meetings.
• Assist Sales Managers with product queries and/or technical/clinical application information.
• Manage your portfolio by living the company values.

Training Events:

• Identify and implement educational events for customers to achieve growth.
• Manage the implementation of workshop activities with sales team and customers.
• Train new customers on the range of products as set out by your manager.
• Assist with Identifying workshops and educational events that will deliver a ROI and result in product growth.
• Participate in company business and sales meetings and provide input to management.
• Attend and assist when needed for planning of all congresses identified.

Reports:

• Adhere to credit policies and procedures of the group.
• Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities.
• Ensure all product and marketing activities comply with legal and ethical standards.
• Managing all company expenses within the marketing budget provided.
• Adhere to any legal or medical requirements and inform management of changed requirements.
• Submit monthly report to senior management and record all activities on Force Manager CRM.

Stock management:

• Assist with Stock rotation and slow-moving identification and returns.
• Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field.
• Management of consignment stock allocated to customers on request from Sales Managers.
• Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products
• Should a procedural kit procedure be implemented in the SBU – the responsibility of managing this and evaluating the effectiveness of it remains your responsibility.
• Give effective feedback to Management on Consignment stock.

Requirements

Education and Qualifications:

• Grade 12 (Matric) is a minimum requirement.
• A relevant degree or diploma is an advantage.
• Any medical-management or -marketing qualification would be a definite advantage.

Skills and Experience:

• Theatre-based selling experience is essential.
• Laparoscopy and Emergency Medical Devices product knowledge would be an advantage.
• Advanced planning and organizational skills.
• Excellent written & verbal communication skills.
• Excellent interpersonal skills.
• Negotiation skills.
• Project management skills.
• Knowledge of marketing analysis, practices, strategies, planning.
• Strong analytical, organizational and decision-making skills.
• Strong understanding of business and financial drivers.
• Strong influencing skills to present new ideas promoting collaboration and generate buy-in.
• Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving.
• Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement.
• Ability to work well under pressure and maintain positive, enthusiastic attitude.
• Ability to work effectively in a team environment and build strong working relationships.
• Ability to work in a fast-paced environment and meet deadlines.  
• Ability to travel extensively in the country and when needed to travel abroad.
• Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities.
• Proficient in Microsoft Office – specially Excel at an advanced level and PowerPoint and Outlook.
• Integrity, responsive, high commitment.
• Results driven.
• Strong leadership skills, a leader whose personal and professional behavior is aligned to the Group values.