Sales Consultant Reconstruction at Smith+Nephew

Summary

Reporting to a Sales Manager, the incumbent is responsible for the successful launch, promotion and sales of his/her specific product range to Orthopaedic Surgeons and Hospital Pharmacies. The continuing education in the correct application and usage of these products in the sales territory allocated to the incumbent is paramount. 

Key Performance areas:

• To attain and exceed targeted sales.
• To develop and maintain a regular calling pattern and to report accordingly.
• To ensure that all customers are fully cognisant of the product range.
• To attend theatre cases to give technical advice.
• To supervise competitor activity.

Key Functions:

Is responsible for attaining and exceeding targeted sales for the products to be sold in the territory. These products will be promoted and sold to the following outlet types:

• Private hospitals and clinics
• Provincial Hospitals
• Military hospitals
• Other outlets specified by his/her Manager.

Develops a routine calling pattern for all customers within own area as follows:

• Theatre operating days
• Appointments in rooms
• An appointment diary is maintained and continuously updated

A quarterly business plan to ensure coverage of territory is submitted to the Regional Sales Manager and broadly outlines an overall plan to ensure total coverage of all outlets in the forthcoming quarter, with an emphasis on objectives set out by Marketing at the beginning of each quarter.

Cultivate culture of coaching for the commercial team, set the standards and governance for this coaching culture across cluster by developing coaching plan for Field managers and ensure the sustainability of this culture through solid critical metrics that will be automated on CRM or LMS or any similar Vehicle.

• Calling and detailing in a one-on-one environment
• In-service training sessions
• Use of audio visual training aids, promotional literature and journal reports.
• Practical demonstrations.
• Setting up workshops for the training of staff.

Minimum Requirements:

Education:

• Matric Qualification
• Degree within the Faculty of Health Sciences

Experience:

• Previous Sales Experience in Medical Devices

Competencies Required

• Good communication skills in the required language, mature personality to enable him/her to deal with medical professionals on an acceptable basis
• Uses links in network to send information
• Uses every available opportunity to maintain contact with customers
• Demonstrates up-to-date knowledge in own specified area
• Translates theory into practical application

Personal Traits

• Upbeat
• Responsible
• Confident
• Honest