Sales Consultant - Spine | Gauteng at Salesworx Recruitment (Pty) Ltd

Purpose of the Role

• To drive sales growth and clinical adoption of the spine product portfolio by developing strong commercial and clinical relationships across hospitals, surgeons, and theatre teams.
• The role functions as a key point of contact in supporting spinal procedures, ensuring clinical excellence, product proficiency, and exceptional customer satisfaction.

Key Responsibilities

Sales & Business Development

• Achieve sales targets for the spine portfolio across assigned territories.
• Identify, grow, and convert new opportunities within spinal surgery departments.
• Execute strategic sales plans aligned with divisional and regional objectives.
• Conduct structured customer visits, in-theatre presence, and consistent follow‑ups.

Clinical & Theatre Support

• Provide highly technical in‑theatre support for spinal procedures, including degenerative, deformity, trauma, MIS, cervical, and lumbar cases.
• Maintain expert-level product knowledge across implants, instrumentation, and spinal technologies.
• Train and educate theatre staff and surgeons on product usage and surgical technique workflows.
• Ensure safe and compliant use of all systems during cases; troubleshoot quickly and effectively.

Customer Engagement & Relationship Management

• Build strong, long-term partnerships with spinal surgeons, registrars, nursing staff, and hospital procurement teams.
• Understand individual surgeon preferences and anticipate clinical needs.
• Offer proactive, solution‑driven customer support.
• Capture feedback, manage complaints according to internal protocols, and relay market intelligence.

Stock, Reporting & Administration

• Manage consignment and loan‑set stock within assigned hospitals, including monthly stock takes.
• Report on customer expectations, competitor activity, theatre trends, and market changes.
• Maintain accurate records, forecasts, call reports, and CRM entries.
• Prepare pricing documentation, quotations, and product order information where required.

Brand & Portfolio Representation

• Represent the spine division at workshops, cadaver labs, congresses, and educational events.
• Support marketing initiatives, clinical training programmes, and the launch of new spine technologies.
• Uphold the professional and ethical image of the organisation in all interactions.

Requirements

Requirements

Experience

• 2–5+ years in medical device sales, preferably spine, neurosurgical, or orthopaedic theatre‑based sales.
• Proven success in technical, clinically demanding environments.
• Demonstrated ability to support high‑acuity theatre procedures.

Knowledge Required

• Strong understanding of spinal anatomy, pathologies, and surgical approaches.
• Theatre protocol knowledge (CRICE or equivalent).
• Comfort with complex instrumentation sets, implant systems, and imaging‑guided technologies.
• Understanding of product marketing, hospital procurement flows, and tender processes.

Skills Required

• Outstanding interpersonal and communication skills.
• Strong clinical aptitude and technical problem‑solving ability.
• Ability to build trust with spine surgeons and theatre teams.
• Organised, structured approach to planning and territory management.
• Ability to remain calm, focused, and adaptive in high‑pressure surgical environments.

Attributes Required

• Integrity and honesty in all professional dealings.
• Resilience, with the ability to recover quickly from setbacks.
• Self‑motivation and the ability to work independently without supervision.
• Results-driven, with excellent follow‑through and a strong sense of ownership.
• Customer-centric mindset with a commitment to exceptional clinical service.
• Detail‑orientated, structured, and reliable.

Inputs Provided

• Comprehensive product and clinical training.
• Theatre and technical training programmes.
• Marketing materials and digital resources.
• CRM access, pricing structures, and sales support documents.
• Loan kits, consignment products, and relevant sales tools.

Authority

• Make sales and marketing arrangements within approved delegation limits.
• Report stock issues, customer complaints, and theatre‑related risks.
• Represent the organisation professionally in all customer‑facing environments.