Sales Consultant - Trauma & Arthoplasty | Gauteng at Salesworx Recruitment (Pty) Ltd

Purpose of the Role

• To drive revenue and market share within the trauma and arthroplasty portfolio by developing strong clinical and commercial relationships across hospitals, surgeons, and theatre teams.
• The role serves as a critical link between the organisation and key stakeholders, ensuring high-quality product support, effective case coverage, and consistent delivery of customer value.

Key Responsibilities

Sales & Business Development

• Achieve monthly, quarterly, and annual sales targets within the trauma and arthroplasty product range.
• Identify and pursue new business opportunities within private and public healthcare sectors.
• Execute strategic sales plans aligned with regional and national objectives.
• Conduct well‑planned customer visits, in‑theatre support, and regular follow‑ups on requirements and opportunities.

Clinical & Theatre Support

• Provide in-theatre support for trauma and arthroplasty procedures, ensuring safe and effective use of products.
• Maintain a thorough understanding of surgical workflows, instrumentation, and implant systems.
• Offer technical expertise, troubleshooting, and clinical guidance to surgeons and theatre staff.

Customer Relationship Management

• Build and maintain strong, long-term relationships with key opinion leaders, surgeons, nursing staff, procurement, and hospital management.
• Anticipate customer needs and proactively offer solutions that enhance clinical outcomes.
• Address customer queries and manage complaints in line with company protocols.
• Ensure accurate hospital consignment stock management, including monthly stock takes.

Reporting & Administration

• Submit sales reports, forecasts, and customer insights in a timely manner.
• Report on customer expectations, competitor activity, and market trends.
• Manage documentation related to pricing, quotations, and product orders.

Brand Representation

• Uphold the organisation’s professional image in all engagements.
• Represent the brand at congresses, workshops, and educational events.
• Assist with marketing initiatives, product launches, and training activities.

Requirements

Experience

• Minimum 2–5 years of sales experience in orthopaedics, ideally trauma and arthroplasty.
• Demonstrated success in a theatre-based medical device sales role.
• Proven track record of achieving and exceeding sales targets.

Knowledge Required

• Strong understanding of trauma and joint replacement procedures.
• Theatre protocols and compliance (e.g., CRICE or equivalent).
• Product marketing fundamentals.
• Understanding of hospital procurement processes.

Skills Required

• Excellent interpersonal and communication skills.
• Strong clinical aptitude and the ability to interpret medical information.
• Ability to build partnerships, network, and influence decision-makers.
• Strong organisational skills and the ability to work independently.
• Ability to read the room and adapt to high‑pressure, fast‑moving environments.

Attributes Required

• Integrity & honesty in all interactions.
• Resilience – able to manage rejection, high-pressure environments, and unexpected challenges.
• Self‑discipline & self‑management with strong prioritisation skills.
• Results-driven mindset with a focus on outcomes and follow‑through.
• Proactive / self‑starter who identifies and pursues opportunities without needing supervision.
• Customer‑centric approach to product support and service delivery.

Inputs Provided

• Product and sales training (internal).
• Clinical theatre training.
• Customer database and CRM access.
• Marketing materials, brochures, and digital assets.
• Price lists and sales documentation.
• Consignment stock (where applicable).