Sales Engineer Metrology at Xylem Inc.

The Role: Sales Engineer Metrology

• The purpose of the position is to build strong, close and sincere relationships within our customer base, distributors, end users and offer sound sales & technical assistance. The position also purposes to seek, cold call and find new business opportunities and to ensure proper stock management support to customers and distributors.

KEY PERFORMANCE AREAS (4-6)

Description

• Seek, identify and prioritize new potential clients.
• Negotiate market segment and / or areas of new potential clients.
• Provide sound technical advice/training and application support to customers and distributors.
• Assist Bid Manager and Internal Sales with the preparation of tender and other complex offers.
• Ensure quotations and / or offers get communicated efficiently to customers and distributors.
• Update and manage CRM software (Salesforce) and provide forecast.

Duties & Responsibilities

• Carries out sales and site visits to customers in accordance with the sales plan, and provides advice/support to customers on a range of Xylem products, attempting to match customer needs with engineered solutions.
• Applies an aggressive sales plan, formulated in conjunction with the Sales Manager, to achieve sales, profits and growth budgets.
• Analyses sources of tender information and future projects and follows up on leads.
• Ensures all pricing policies are followed and ensures compliance with Xylem’s Environmental Health & Safety and Quality Assurance policies and procedures.
• Application of his / her product knowledge on Xylem branded items in order to sell and incorporate these in complete systems or solutions.
• To act as commissioning and site engineering representative for the business unit on plants
• Conducting presentations to customers, distributors, engineers, contractors, consultants, project developers, property developers, facility managers and internal staff on product and application information
• Conduct fault finding and water meter audits.
• Conduct DMA audits and assist with the preliminary NRW reduction models.
• Provide accurate, relevant and up to date market and sales information.
• Update and manage CRM software (Salesforce)
• Submission of weekly reports

Minimum Requirements

• Minimum Qualifications
• National Diploma in Engineering.
• Bachelor’s Degree will be an added advantage.

Minimum Experience

• 5 years’ experience in a technical sales environment.
• Experience in water metering technology and systems is a must.
• Experience in NRW reduction methods and systems would be an added advantage.
• SAP and Salesforce experience will be an added advantage.

Key Competencies

Must have/be.

• Technical sales and negotiation skills.
• Sound knowledge in metering-based technologies.
• Sound knowledge of applications and working of water metering technologies and systems.
• Strong customer relations orientated.
• Problem solving abilities.
• Self-driven and motivated with ability to prioritize and attention to detail.
• Able to work against tight deadlines to achieve results.
• Able to adapt to the demands of an ever changing internal and external environments.
• 100% commitment and focused towards professional service delivery and customer satisfaction.
• Experience in energy efficiency initiative related to pumps will be advantageous