Sales Executive at Belmond Mount Nelson Hotel

Description

At the Mount Nelson Hotel, we are passionate about offering our guests gracious hospitality in every aspect of their stay with us. We are equally ardent about service excellence from our front of house as well as our back of house staff. We are fully aware of the importance of the role that each and every staff member plays in ensuring the happiness and wellbeing of our guests, and in creating a truly memorable stay for them.

We like to believe that our staff shares in this passion and as such, we look for people who are eager to learn, grow and develop, and who are committed to the role they play within the team. Teamwork, combined with genuine warmth, care and enthusiasm makes all the difference to our guests' experience. It is these aspects that make them return again and ensure the success of our business.

We are looking for a Sales Executive (Groups) to join our Sales and Marketing Team:

• To attend relevant trade fair/exhibitions/networking events and company events as requested by the company.

• Conduct sales calls to various client’s offices.

• Manage a portfolio of existing clients to encourage repeat and new business.

• To participate in site inspections and client entertaining as requested which may include out of office hours and weekends.

• To identify new opportunities for the business and actively seek out new sales opportunities.

• Aiming to achieve monthly or annual targets.

• Ensure all leads are captured in OSC.

• Weekly follow up on leads and update information.

• Work with Groups & Events team and Revenue manager to ensure best pricing strategy on quotes.

• Negotiate with clients in order to confirm the business to contract stage.

• Introduce initiatives to raise awareness of the hotel.

Requirements

• Diploma/Degree from a reputable hotel school -advantageous.

• Proven experience as a sales executive or relevant role.

• 3-5 Years Groups/Events/Conferencing Experience – preferred.

• Proficiency in English

• Good communication skills, written and verbal

• Excellent knowledge of MS Office

• Thorough understanding of marketing and negotiating techniques

• Self-motivated with a results-driven approach

Benefits

• Competitive basic salary
• Medical aid & pension fund benefit
• Internal Belmond discounts
• Loyalty and recognition rewards programme
• Employee Assistance Programme
• On going Learning and Development opportunities
• Regular community, social and staff welfare events