Sales & Invoicing Administrator/Clerk at Kontak Recruitment

• Our client, a well-established supplier within the medical and orthopaedic industry, is looking for an organised and detail-oriented Sales & Invoicing Administrator/Clerk to join their team.
• This role is ideal for someone who enjoys balancing customer service with administration. You'll be responsible for processing orders, preparing accurate invoices, coordinating deliveries and supporting stock control, while building strong relationships with customers and suppliers.
• If you're proactive, thrive in a busy office environment and enjoy being the person who keeps everything running smoothly, we'd love to hear from you.

Minimum Requirements:

• Matric
• 1 – 2 Years Previous experience in a Sales Administration, Internal Sales, Customer Service or Invoicing role.
• Experience using Sage Pastel Accounting Software.
• Strong computer literacy and accurate data capturing skills.
• Excellent communication skills, both written and verbal.
• Good numerical ability with experience processing invoices and reconciliations.
• Strong organisational and time management skills.
• A high level of accuracy and attention to detail.
• A professional, reliable and customer-focused approach.

Key Responsibilities:

• Process customer orders received via telephone and email.
• Prepare, verify and issue customer invoices using Sage Pastel.
• Reconcile customer payments and assist with outstanding accounts.
• Answer customer enquiries and resolve queries professionally.
• Create courier waybills and coordinate deliveries.
• Check picking slips to ensure order accuracy before dispatch.
• Process credit notes when required.
• Order stock from local and international suppliers.
• Assist with stock counts and inventory control.
• Receive and check incoming deliveries.
• Develop a good understanding of the company's product range to provide accurate customer support.
• Work closely with suppliers, customers and internal teams to ensure the smooth day-to-day running of the sales administration function.