Jobs at Kontak Recruitment

• A South African IT services business operating as a Managed Service Provider and licensed ISP, supporting a broad client base across a significant number of managed circuits. The business delivers end-to-end technology services including digitisation, optimisation, automation, maintenance and ongoing support for client environments spanning workstations, servers, networking infrastructure and connectivity.
• This role is focused on owning the day-to-day health of both client and internal IT environments from end to end. The successful candidate will be responsible for keeping systems running reliably, resolving faults efficiently, and maintaining consistent environments across a multi-client base. A strong proactive approach is expected, with emphasis on preventing issues before they affect clients rather than reacting after the fact.

What's in it for you

• Business travel reimbursed at prevailing AA rates per kilometre.
• Planned weekend and after-hours work compensated at applicable overtime rates.
• Standby allowance payable when rostered for after-hours or on-call availability.

Minimum Requirements

• Minimum 3 years hands-on IT support experience, with 4 to 5 years preferred.
• Experience in an MSP or multi-client IT environment is strongly advantageous.
• Proficiency in Windows 10/11 and Windows Server 2016 to 2022 administration.
• Solid working knowledge of Active Directory, Group Policy, DNS and DHCP.
• Competency in Microsoft 365 deployment, administration and support.
• Networking skills covering TCP/IP, VLANs, VPN, firewall and switch configuration.
• Experience with backup solutions and endpoint security tools.
• Ability to produce clear, accurate ticket documentation consistently.
• Relevant certifications are advantageous, including CompTIA A+/N+, Microsoft MD-102, AZ-104 or equivalent server and networking certifications.
• Matric is essential; an IT qualification or diploma is advantageous.
• Valid driver's licence and own reliable transport are required as client site visits form part of the role.

Key Responsibilities

• Install, configure, maintain and troubleshoot Windows workstation and Windows Server operating systems.
• Administer Active Directory, Group Policy, DNS, DHCP, file and print services, and the full user account lifecycle.
• Deploy, patch and support Microsoft 365, business applications and line-of-business software.
• Manage backups, restores, and server performance, capacity and health monitoring.
• Configure and maintain routers, switches, firewalls, VLANs, Wi-Fi infrastructure and VPNs.
• Administer and troubleshoot the full connectivity chain across LAN, WAN and ISP circuits through to resolution.
• Maintain accurate network documentation, IP addressing schemes and asset records.
• Monitor environments proactively and act on alerts before they escalate to outages.
• Perform scheduled preventative maintenance including updates, health checks, backup verification and security hardening.
• Log, prioritise and resolve support tickets within SLA, keeping clients informed throughout the process.
• Follow and contribute to improving documented procedures to ensure consistent, repeatable support delivery.
   

go to method of application »

• A growing UK-based managed service provider with a client base spanning mainly education but also healthcare, real estate, and beyond is expanding its remote team and looking for a sharp, adaptable Technical Escalation Engineer based in Cape Town.
• This is a senior-level, fully remote role where you will be working directly alongside a technical team overseas, handling escalations from first and second line engineers, contributing to project delivery, and keeping complex environments running smoothly. The work is varied, the problems are real, and no two days will look the same.
• As the company works with clients in the education sector, the successful candidate will be required to undergo child-safety screening and criminal background checks.

Minimum Requirements

• Solid working knowledge of Microsoft 365, Microsoft Azure, and Microsoft Entra ID (Azure AD)
• Experience with Microsoft Intune and endpoint management
• Familiarity with Google Workspace administration, including tenant configuration and migrations
• Proven background in a senior technical or escalation engineering role, ideally within an MSP environment
• Strong networking fundamentals covering LAN, WLAN, WAN, and VLAN
• PowerShell scripting ability for automation and task management
• Demonstrable experience handling escalations from first and second line teams
• Comfortable engaging directly with end users and customer stakeholders over phone and in writing
• Stable power backup solution in place, such as an inverter, UPS, or solar power
• Reliable, high-speed internet connection sufficient for remote work
• Own hardware meeting minimum specifications, being an Intel Core i5 or equivalent processor, no older than three to four years, with 16GB RAM or more (hardware can be supplied if needed)
• A track record of staying with employers for meaningful periods, showing commitment and longevity

Key Responsibilities

• Handle escalations passed up from first and second line engineers, taking full ownership through to resolution
• Troubleshoot complex issues across Windows Server environments, Microsoft 365, Azure, and cloud platforms
• Manage and support Microsoft Intune, Entra ID, and endpoint policy configurations
• Administer and support Google Workspace environments including tenant migrations and ongoing configuration
• Deliver assigned project packages such as server deployments, virtual environment setups, and email migrations
• Identify backup failures, diagnose server component issues, and resolve business-critical incidents efficiently
• Communicate clearly with end users via telephone and written channels, including VIP customers who require fast, confident support
• Engage with vendors and third parties where required to resolve complex or unfamiliar issues
• Produce and maintain accurate technical documentation, SOPs, and knowledge base entries
• Contribute to automation and scripting using PowerShell to improve efficiency and reduce repetitive tasks
• Apply security-by-design principles across all delivered solutions and customer environments
• Proactively identify gaps and opportunities in customer environments during quieter periods
• Support and mentor junior engineers through troubleshooting and technical review

go to method of application »

• Launch your pharmaceutical sales career with full training, valuable field experience and excellent growth potential.
• You will engage directly with doctors, primarily GPs, while developing scientific product knowledge, professional relationships and commercial skills.

Available Territories

• Western Cape Central: Cape Town CBD, Milnerton, Panorama, Cape Flats and Blouberg, with West Coast travel to Langebaan and Vredendal.
• Western Cape South: Southern Suburbs and Helderberg, with travel to Hermanus and Plettenberg Bay.
• Western Cape North: Northern Suburbs, Winelands and Boland, extending to Robertson, Worcester, Montagu and Ceres.

Minimum Requirements:

• A completed BSc or related health-science degree focused on human biology, anatomy or physiology.
• No experience is required.
• Valid driver’s licence and own reliable vehicle.
• Must be based in the Western Cape and able to service the allocated territory.
• Comfortable with daily travel and longer country trips.
• Confident communicating and presenting to doctors, primarily general practitioners.
• Able to understand and clearly explain scientific and clinical product information.
• Strong communication, presentation and relationship-building skills.
• Professional, ambitious and interested in developing a career in pharmaceutical sales.
• Organised and able to manage appointments, travel and a structured territory call cycle.

Duties and Responsibilities:

• Promote and detail pharmaceutical products directly to doctors, primarily general practitioners.
• Explain product indications, clinical benefits and appropriate usage clearly and accurately.
• Complete pharmaceutical product, medical, scientific and sales training.
• Develop and maintain a thorough understanding of the assigned product portfolio.
• Remain informed about relevant medical, clinical and scientific developments.
• Build credible and long-term professional relationships with doctors.
• Plan and conduct regular structured visits to medical practices within the allocated territory.
• Schedule appointments and maintain an effective doctor call cycle.
• Prepare for one-on-one product-detailing discussions and presentations.
• Identify opportunities to increase product awareness and support territory growth.
• Work towards agreed activity, sales and performance objectives.
• Monitor competitor activity, market developments and feedback from doctors.
• Provide accurate market and customer feedback to management.
• Complete required call reports and territory administration.
• Use a personal vehicle to travel throughout the assigned territory.
• Undertake longer day trips and country trips where required.
   

go to method of application »

• Our client, a well-established supplier within the medical and orthopaedic industry, is looking for an organised and detail-oriented Sales & Invoicing Administrator/Clerk to join their team.
• This role is ideal for someone who enjoys balancing customer service with administration. You'll be responsible for processing orders, preparing accurate invoices, coordinating deliveries and supporting stock control, while building strong relationships with customers and suppliers.
• If you're proactive, thrive in a busy office environment and enjoy being the person who keeps everything running smoothly, we'd love to hear from you.

Minimum Requirements:

• Matric
• 1 – 2 Years Previous experience in a Sales Administration, Internal Sales, Customer Service or Invoicing role.
• Experience using Sage Pastel Accounting Software.
• Strong computer literacy and accurate data capturing skills.
• Excellent communication skills, both written and verbal.
• Good numerical ability with experience processing invoices and reconciliations.
• Strong organisational and time management skills.
• A high level of accuracy and attention to detail.
• A professional, reliable and customer-focused approach.

Key Responsibilities:

• Process customer orders received via telephone and email.
• Prepare, verify and issue customer invoices using Sage Pastel.
• Reconcile customer payments and assist with outstanding accounts.
• Answer customer enquiries and resolve queries professionally.
• Create courier waybills and coordinate deliveries.
• Check picking slips to ensure order accuracy before dispatch.
• Process credit notes when required.
• Order stock from local and international suppliers.
• Assist with stock counts and inventory control.
• Receive and check incoming deliveries.
• Develop a good understanding of the company's product range to provide accurate customer support.
• Work closely with suppliers, customers and internal teams to ensure the smooth day-to-day running of the sales administration function.
   

go to method of application »

• Manage an established Rx pharmaceutical territory with a strong basic salary, benefits and commission.
• Build trusted relationships directly with doctors, primarily GPs, while increasing product awareness, prescribing support and territory performance.

Available Territories

• Western Cape Central: Cape Town CBD, Milnerton, Panorama, Cape Flats and Blouberg, with West Coast travel to Langebaan and Vredendal.
• Western Cape South: Southern Suburbs and Helderberg, with travel to Hermanus and Plettenberg Bay.
• Western Cape North: Northern Suburbs, Winelands and Boland, extending to Robertson, Worcester, Montagu and Ceres.

Minimum Requirements:

• A completed BSc or related health-science degree focused on human biology, anatomy or physiology.
• Two or more years’ pharmaceutical sales.
• Previous experience must include direct Rx pharmaceutical product detailing to doctors, primarily general practitioners.
• Valid driver’s licence and own reliable vehicle.

Duties and Responsibilities:

• Promote and detail Rx pharmaceutical products directly to doctors, primarily general practitioners.
• Communicate product indications, clinical benefits, supporting information and appropriate usage clearly and accurately.
• Conduct professional one-on-one product-detailing engagements and presentations.
• Build and maintain credible long-term relationships with doctors.
• Develop and manage a structured doctor call cycle.
• Plan and conduct regular visits to medical practices within the allocated territory.
• Schedule appointments and maximise productive doctor-facing time.
• Maintain current knowledge of the assigned Rx pharmaceutical portfolio.
• Remain informed about relevant medical, clinical and scientific developments.
• Identify opportunities to increase product awareness, prescribing support and territory growth.
• Achieve agreed pharmaceutical sales targets and performance objectives.
• Analyse territory performance and adjust activity where required.
• Monitor competitor products, prescribing trends and feedback from doctors.
• Provide accurate market intelligence and customer feedback to management.
• Maintain accurate records of doctor visits, discussions and follow-up actions.
• Complete required CRM, call reporting and territory administration.
• Participate in product training, sales meetings and territory reviews.
• Undertake longer day trips and country trips where required.
• Represent the pharmaceutical portfolio professionally and ethically.

go to method of application »

• If you have a passion for clinical research and a drive to contribute to women's health outcomes, this role is worth paying attention to. A growing research team is looking for a skilled and detail-oriented Research Assistant to join a clinical trial that is gearing up for an exciting new phase. This is not a desk-filler position. It is a hands-on, people-facing, documentation-intensive role where your precision and interpersonal skills will directly influence the quality of the science.

What's in it for you

• Join a team doing genuinely important work in cervical cancer prevention and women's health research.
• Work on a privately funded trial that offers stability and a clear project trajectory.
• Gain meaningful clinical trial experience under experienced investigators in a structured research environment.
• Be part of a close-knit team where your contribution is visible and valued.

Minimum Requirements

• Bachelor's degree in a health-related field or similar.
• Valid Good Clinical Practice (GCP) certification and training in the protection of human subjects.
• At least two years of prior work experience in research or public health.
• Spoken and written fluency in English and IsiZulu or Sesotho.
• Strong computer literacy with excellent writing and presentation skills.
• Exceptional attention to detail and accuracy in documentation and data capture.
• Experience in cancer, sexual and reproductive health, and/or HIV programmes or research.
• Ability to work independently, manage multiple priorities, and stay organised under pressure.

Key Responsibilities

• Assist the study coordinator and investigators with planning, set-up, and the day-to-day running of the clinical trial in line with the approved protocol, GCP, and SOPs.
• Recruit participants, support screening and enrolment, and maintain retention through follow-up calls and tracing of participants lost to follow-up.
• Administer informed consents and ensure all consent documentation is correctly completed and filed.
• Coordinate and schedule study visits, liaising with clinic, pharmacy, and laboratory staff to ensure smooth visit delivery.
• Maintain accurate, complete, and contemporaneous source documents, case report forms, study logs, participant reimbursement records, and trackers.
• Capture study data into the electronic data capture system, resolve data queries, and support quality control of all study records.
• Support readiness for monitoring visits, audits, and ethics and regulatory reporting requirements.
• Assist investigators in preparing study-related reports, presentations, and educational materials, and share findings with community stakeholders as required.
   

go to method of application »

• This is a rare opportunity to do work that genuinely matters. A women's health research team based at a public hospital in Westdene, Johannesburg, operates through a clinical research unit focused on cervical cancer prevention and sexual and reproductive health. The team runs rigorous, protocol-driven clinical trials, with a strong track record of meaningful research in women's health, including work with women living with HIV. The environment is academic, purpose-led, and deeply committed to advancing health outcomes for women in South Africa.
• This is not a routine nursing role. The successful candidate will play a central part in bringing a new clinical trial to life, from recruiting and enrolling participants through to managing study visits, collecting and processing specimens, and maintaining the kind of meticulous documentation that good clinical research demands. If you thrive in a structured yet fast-moving environment, enjoy working across clinic, pharmacy, and lab teams, and want your clinical skills to contribute directly to research that reaches real communities, this role was built for you.

What's in it for you

• Be part of meaningful, purpose-driven research focused on cervical cancer prevention and women's health.
• Join a well-regarded, experienced research team with a history of high-quality clinical trials.
• Build and apply a rare combination of clinical and research skills in a single role.
• Work in an academic environment that values precision, initiative, and continuous learning.
• Contribute findings that are shared with community stakeholders and have real-world impact.

Minimum Requirements

• Registered professional nurse, enrolled nurse, or equivalent qualification recognised by the South African Nursing Council.
• Active registration with the South African Nursing Council at the time of application.
• Valid Good Clinical Practice (GCP) certification and training in the protection of human subjects.
• Minimum two years of experience in clinical research or public health.
• Spoken and written fluency in English and IsiZulu or Sesotho.
• Strong computer literacy with solid writing and presentation skills.
• Demonstrated experience in clinical research.
• Demonstrated experience in cancer, sexual and reproductive health, or HIV programmes.
• Excellent attention to detail and accuracy in documentation and data capture.
• Ability to manage multiple priorities, work independently, and take initiative.
• Clinical experience in women's sexual and reproductive health services such as Pap smear screening, STI screening, or family planning is a strong advantage.
• Prior experience in clinical trials is advantageous.
• Valid Basic Life Support (BLS) certification is advantageous.
• Willingness to work overtime or weekends when required.

Key Responsibilities

• Assist the study coordinator and investigators with planning, setting up, and managing day-to-day clinical trial activities in line with the approved protocol, GCP, and SOPs.
• Recruit participants and support screening, enrolment, and ongoing retention through follow-up, reminder calls, and tracing of participants lost to follow-up.
• Administer and accurately document informed consent for all study participants.
• Schedule and coordinate study visits, liaising with clinic, pharmacy, and laboratory staff to ensure smooth visit flow.
• Provide health education to participants, including HIV pre- and post-test counselling and results counselling.
• Perform study procedures including vital signs, phlebotomy, pregnancy tests, pelvic examinations, Pap smears, HPV tests, and STI tests.
• Administer investigational products or study drugs as directed.
• Support collection, processing, labelling, storage, and tracking of all biological specimens.
• Maintain accurate, complete, and contemporaneous source documents, case report forms, study logs, and participant records.
• Capture study data into the electronic data capture system, resolve data queries, and support quality control of records.
• Assist with assessing, documenting, and reporting adverse events and protocol deviations to the study coordinator and investigators.
• Help maintain the investigator site file and support readiness for monitoring visits, audits, and regulatory reporting.
• Assist with preparing study-related reports, presentations, and educational materials, and share findings with community stakeholders as requested.
• Provide routine clinical care as requested.