Sales Manager: 1Life at 1 Life Insurance

RESPONSIBILITIES

• Leadership and Direction Explain the action plan to support the sales agents in their understanding of what needs to be done and how this relates to the broader business plan and the organization's strategy, mission and vision; motivate people to achieve business goals.
• Performance Management Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.

Organizational Capability Building

• Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities.
• Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfil personal potential.

Customer Relationship Management (CRM)

• Data Ensure that the sales agents maintain up-to-date customer relationship management data, identifying and resolving issues.
• Operational Compliance Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.

Personal Capability Building

• Maintain an understanding of accreditation, external regulation, and industry best practices through ongoing assessments, training and education.
• Data Collection & Analysis Collate and analyze data using pre-set tools, methods and formats. Involves working independently.

Requirements

General Education

• Grade 12/ SAQA Accredited Equivalent (Essential) FAIS recognised qualification or Wealth Management Qualification (Essential)
• RE 5 (Advantageous)
• Degree/ Diploma in Business Management (Advantageous)
• SAQA Accredited Equivalent - it is the onus of the applicant to provide 1Life and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
• Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognised qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable). As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times.
• By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified. 

General Experience

• 3 or more years' experience in a sales and advisory environment (Essential)
• 2 years Long-term Insurance experience (Essential)
• LEVEL 5 Managerial Experience 3 or more years' experience supervising and directing.