Sales Manager at Copeland

Position Summary

• Copeland South Africa is seeking an experienced and results-driven Sales Manager to oversee key national accounts, including major HVAC&R wholesalers and OEM customers. This role requires strategic leadership, a strong commercial mindset, and the ability to build and maintain long-term client relationships across the country. The ideal candidate is a highly motivated professional with proven experience in sales strategy, team leadership, and key account management within the HVAC&R or industrial sector.

Key Responsibilities

Sales Strategy and Execution

• Develop and execute comprehensive national sales strategies aligned with company goals.
• Identify new business opportunities and emerging market trends.
• Set sales targets and drive initiatives to meet or exceed revenue objectives.

Client Relationship Management

• Build and nurture strong relationships with national key accounts, including wholesalers and OEMs.
• Understand client needs and deliver customized solutions that align with Copeland’s offerings.

Sales Performance Analysis

• Monitor, track, and evaluate sales data and trends.
• Implement data-driven strategies to improve performance and close gaps.

Reporting and Communication

• Deliver accurate and timely reports on sales performance, forecasts, KPIs, and market intelligence to senior leadership.

Budget Management

• Develop and manage annual sales budgets.

Cross-functional Collaboration

• Work closely with marketing, technical support, and customer service teams to ensure high customer satisfaction and brand alignment.

Market Awareness

• Stay informed on competitor activities, pricing strategies, and industry developments.
• Adjust sales strategies in response to changing market dynamics.

Problem Solving

• Serve as the escalation point for key client concerns.
• Ensure timely and effective resolution of issues impacting customer experience or sales targets.

Skills and Qualifications

• Experience: Minimum of 5–7 years’ experience in B2B sales, preferably in the HVAC&R or industrial sector, with at least 3 years in a senior or national sales leadership role.
• Education: Bachelor’s degree in Business, Engineering, Sales, or a related field.
• Travel: Must be willing and able to travel nationally as needed.
• CRM Proficiency: Experienced in using CRM platforms (e.g., Salesforce) and sales reporting tools.
• Communication: Excellent written and verbal communication skills, including the ability to present at executive level.
• Leadership: Strong ability to lead high-performing teams and drive accountability.
• Analytical Thinking: Ability to interpret complex data and translate it into actionable strategy.
• Interpersonal Skills: Strong relationship-building and negotiation capabilities.
• Business Acumen: Sound understanding of commercial processes, contract management, and financial principles related to sales.