Sales Manager - DIscovery Connect - KZN at Discovery Limited

Job Description

• Accountability and leadership of a High Performing Sales Teams. Campaign and Leads Management, ensuring that campaigns and leads are correctly allocated and processed to drive sales/growth. Focusing on continuous team leader upskillings and development in order to create a highly motivated and engaged workforce. Supporting the overall growth and performance of the area aligned to the strategic objectives of the business unit.

Key Outputs

• Pioneering projects in line with the strategic vision of the business unit
• Leading / coaching a team of seasoned team leaders to improve staff wellbeing, performance and operational losses
• Recruitment – Responsible for area headcount, retention and attrition.
• Achievement of sales and stretched targets.
• Campaign and Leads Management, ensuring that campaigns and leads are correctly allocated and processed in conjunction with the Campaign and Sales manager and technical team.
• Ongoing liaison and relationship building with various divisions within the organization.
• MIS Reporting - creating and maintaining business reports
• Business processes and operational improvement
• Promote a positive and proactive approach and adherence to compliance and risk
• Ability to effectively manage change within the environment.

Personal attributes and skills

The successful candidate will be expected to perform on, but not be limited to the following competencies:

• Ability to lead, inspire and coach a telesales team.
• Logical, analytical problem-solving ability.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Able to take initiative and exercise sound judgment and decision making.
• Ability to deal positively with change and uncertainty.
• Strong business acumen.
• Able to identify, nurture and develop talent.
• Ability to meet deadlines timeously

Qualification & Experience

• Matric  (Grade 12)
• 2 - 4 years sales management experience in a target drive in/outbound sales call center.
• Banking Industry experience
• Computer skills: Microsoft word; Excel; Email.
• Completed NQF Level 5 Qualification
• Must have Key Individual (KI)
• Tertiary Education (advantageous)