Sales Manager at Hollard Insurance

Job Purpose:

• To effectively and profitably manage and grow the FSP/Corporate portfolio in the region for all intermediary product lines through face to face and virtual channels.  To drive value co-creation in the regional portfolio through effectively co-creating, supporting and executing intermediary strategies.

Key Responsibilities:

• Implement regional sales-specific (FSP/Corporate market/s) projects, initiatives and activities to support / achieve objectives of Intermediary Business strategy by understanding and interpreting content and nuances of said strategy and its associated vision, mission and strategically positioned business objectives and financial goals
• Identify and prioritise regional sales-specific (FSP/Corporate market/s) resource requirements to meet implementation of strategy by interpreting content of strategy and its associated vision, mission and objectives and reconciling with business plan outputs, organisational systems and capabilities
• Provide relevant inputs relating to effectiveness (or otherwise) of Intermediary Distribution differentiated strategy as it relates to regional sales (FSP/Corporate market/s) by analysing and interpreting relevant data and indices at this level relating to structure, people and roles, and initiate appropriate recommendations to line manager
• Formulate and frame regional sales-specific (FSP/Corporate market/s) metrics and performance measures across business practices, service standards and quality outputs to support purposeful implementation of strategic objectives
• Manage and monitor financial elements through effective budgetary management, variance and exception reporting
• Develop and compile robust regional sales implementation plan (FSP/Corporate market/s) drawing on and integrating business development planning
• inputs with associated resource and other allocation for effective capability development and business process optimisation to meet strategic goals (e.g. Hybrid servicing model – digital technology, virtual support and face to face consulting – to forge dynamic and responsive relationships aligned to differentiated intermediary needs)
• Ensure within spheres of influence core competencies aligned to regional sales (FSP/Corporate market/s) in the context of Intermediary Distribution model principles and attributes (Scale; Leverage; Product Agnostic; Focus; and Modernise) to support achievement of strategic goals
• Implement practices and activities as these relate to regional sales initiatives and activities (FSP/Corporate market/s) to develop internal organisation capability, process and/or work roles to contribute to scaling levels of activity for sustainably increased market share and growth by spearheading activities contained in business development plan
• Implement practices, and activities as these relate to regional sales (FSPs/Corporate market/s) to leverage internal organisation capability as appropriate for enhanced sales, service delivery and virtual/face to face relationships cheaper, faster and better
• Translate product agnostic philosophy and practice into action by incorporating elements into regional sales (FSP/Corporate market/s) function to enable channels in appropriate market/s being served, and abandoning restrictive legacy products traditionally maintained
• Maintain relentless focus of regional sales plan (FSP/Corporate market/s) activities, execution and monitoring to adhere to and meet strategic goals through proactive leadership, management example, sustained communications and performance management
• Implement modernised forms of work organisation and practice by, inter alia, working within agile, flexible and/or matrix structures to transcend silos/barriers, drawing on and interpreting data and analytics to enhance business intelligence, marketing and/or product development, and executing hybrid / flexible engagement models (virtual or face to face) aligned to FSPs/Corporates market needs and imperatives 

Required Knowledge and Experience

• 7 years related experience
• 3 years supervisory experience
• Experience in supervising a number of insurance-related functions
• Experience in insurance business development/sales
• Working within a diverse team and enabling them to deliver on strategic initiatives
• Working within a Broker division within financial services preferably in insurance
• Familiarity with the relevant legislation (FAIS, RDR, FIC etc.)
• Hands on delivery and practical experience through internal and external stakeholders
• In-depth insurance knowledge
• General business acumen
• Marketing, business development and competitor knowledge
• Sales knowledge, skills and techniques
• Financial understanding

Educational Requirements

• 4 year degree (E.g. BCom Hons, Business Science, Marketing, Sales/Business Development)
• RE Exams
• Management Development Programme Certificate or equivalent