Sales Manager at nexTLeaders Recruitment Partners

Duties & Responsibilities:      

• Responsible for Durban, Eastern and Western Cape Fleet as well.
• Leading a team of 4 employees.
• Acquires new business and increases market share.
• Analyses the internal service delivery processes and makes changes to comply with best practices.
• Monitors and controls the quality of business processes that render services in terms of defined standards.
• Resolves customer dissatisfaction / complaints and takes ownership of the problem.
• Plans for and maintains a sound working relationship with stakeholders.  
• Sets operational plan for branch on identifying new customers.
• Identifies customers through suppliers who are looking for new business, people who are seeking financial support and through the marketing network and marketing matrix.     
• Collates and submits the required documentation to the relevant department.
• Ensures that documentation being submitted complies with relevant legislative requirements and with organisational governance processes.
• Obtains NATIS and dealer documentation and submits to Organisation.
• Implements the divisional EE Plan.
• Ensures the achievement of the divisional EE and B-BBEE targets.            
• Implements the performance contracting and review process within agreed timelines for each team member.
• Provides direction, coaching, and regular feedback to employees to improve performance.
• Ensures effective conflict resolution and responds to any complaints or concerns timeously.
• Creates an environment conducive to cross-functional skills transfer.
• Plans training interventions which support Divisional and Bank strategy.

Requirements:

• 5 years in sales.
• Preferably with 3 years people management experience
• Minimum of 12 months experience on a FAIS register                  
• RE5 for representatives essential            
• Suitable recognised qualification in terms of FAIS and/ or sufficient FAIS credits as per DOFA date              
• NCA essential               
• In depth knowledge of the Motor Industry processes, procedures and systems     
• Financial analysis and credit assessment skills                 
• Valid driver’s license                 
• Computer Literacy                     
• The National Credit Act Amendment 19- Requirement of trust and honesty in the handling of cash or finances