Sales Manager Used Vehicles (Hyundai Tygervalley) at Hyundai Automotive South Africa

Position Overview    

• The Sales Manager will be responsible for the following:Volume dealer experience 45 new cars per month
• Must be able to run a team of experienced and inexperienced sales executives
• Drive productivity of the sales team, in line with minimum standards
• To conduct training for the team
• Must have a solid understanding of Higher Gear and how it can be used to drive sales
• Proven track record in sales

Specific Role Responsibilities    
OBJECTIVES AND KEY TASKS

Improved Profitability:-.

• To ensure sales/profit forecasts are achieved as per Dealer Principal.
• Sales cost not to exceed as per Dealer Principal requirements.
• Rate of stock turnover to be not less Dealership requirements.
• To ensure increase of local market penetration
• To ensure new car stock value does not exceed figures as per Dealership requirements
• To ensure utilisation of showroom and forecourt sales space
• To maximize sale of extras by attaining sales as per Dealership requirements
• To monitor advertising to ensure budget is not exceeded.
• To monitor all contracts and leads
• To formulate sales targets for each sales person and ensure that these are achieved
• To ensure that sales staff receive new model launch training.
• To ensure that all car stock, new and old, is sold at a profit -

Customer Satisfaction:-

• To improve the conversion of showroom callers to sales by – as per Dealership Requirements.
• To ensure that customer complaints attributable to sales staff do not exceed as per Dealership requirements.
• To ensure that all sales staff in "face-to-face" contract receive customer relations training.-

Cost Control:

• To examine monthly/quarterly management accounts
• To monitor new car stock
• To examine monthly/quarterly management accounts to ensure that debtor days do not exceed as per Dealership requirements.-

Capital Expenditure:-

• (State in full as agreed with Dealer Principal showing split between new and used car operations).-

Personnel:

• Recruitment and dismissal of all Staff within agreed limits.-

Operational:

• Authorisation to order new cars or purchase/trade-in of new vehicles within agreed targets and forecasts.
• Authority to proceed on credit sales applications and determine discounts within agreed limits.-

MAIN JOB FUNCTIONS:

Staff:

• To establish the staffing levels required to achieve departmental objectives.
• To select, hire, train and develop sales department staff.
• To identify departmental training needs in conjunction with training staff.
• To ensure resultant training programmers are completed and adequate records maintained.
• Establish and administer "in-dealership" training as required to cater for new model launches.
• Operate staff performance and appraisal systems and ensure action taken on results.
• Establish and review sales basic pay and incentive schemes.

Administration:

• Ensure all administrative functions, returns, record keeping and clerical operations are carried out at the appropriate time and kept up to date.
• Review with Dealer Principal all activities and reporting systems within department.
• Ensure that adequate safety and security procedures exist and are operated.
• Monitor cleaning of new and used car stock.Monitor cleanliness of showroom, forecourt sales area and other sales-related areas..

Communications:

• Maintain good liaison with other managers.
• Advise Dealer Principal and all other managers on sales matters.
• Advice subordinates on appropriate sales related matters.
• Maintain direct liaison with manufacturers’ representatives and all other contracts.
• Propose special sales promotions as appropriate.
• Ensure adequate stocks of car and product display material is available..

Marketing:

• Formulate marketing plan, initiate and conduct new car launches and promotions.
• Formulate marketing plan and initiate used car sales promotions..
• Analyse local customer/car preference statistics and compare with new and used car forecasts, acting on any anomalies detected.
• Handle customer complaints and ensure corrective action is taken.
• Maintain record of customer complaints or congratulations for analysis and use as required..

Finance:

• Review all pricing policies, discounts and "trade-in" dealings to maintain dealership profitability.
• Monitor costs and general condition of demonstrator fleet.
• Monitor sales department financial performance weekly.
• Monitor credit and finance commission income to ensure budget requirements are met.
• Monitor outstanding debtor situation and take appropriate action.
• Valuation of trade in car
• Management of the Higher Gear system
• Management of the Bid4Cars valuation systemo
• Due diligence with regards to supplier workmanship and pricing

Qualifications and Experience    
EXPERIENCE, QUALIFICATIONS AND TRAINING

• Sales management and marketing skills, knowledge and experience.
• Ability to manage and administer a department, to provide organisation, systems and leadership.
• Up-to-date knowledge of vehicle legislation and of trade practices.
• Able to motivate a sales team to achieve objectives.
• Sales qualification, technical qualifications an added advantage.

Minimum experience required:

• 3 years in a similar environment

Minimum Qualification:

• Higher Certificate.
• Volume dealer experience 45 new cars per month
• Manage a team of 8 Sales Executives.
• Financial, online and marketing experience will be favourable.
• Internal and external complaint management and resolution will be favourable 

Skills and Personal Attributes    

• Ambitious (Our goal is to be the number one dealer in the country)
• Driven (The hours will be long, (07:30 -18:00) 6 days a week and public holidays, the pressure will be intense but it will be rewarding)
• Innovative (must be able to think outside the box and come up with new ideas to maintain the number one position, web business will be a key focal area )
• Team Player (You will be required to work with and support other department managers)
• Exceptional leadership skills (You will be required to lead by example and operate with integrity)

Deadline:30th Juune,2025