Sales & Marketing Intern at Accor Hotel

Job Description

Scope of Position:

• The Sales and Marketing Intern is required to be an enthusiastic and vibrant individual with a positive can-do attitude joining our dynamic Sales and Marketing team. Reporting to the Cluster Director of Sales & Marketing, the successful incumbent will be required to perform related administrative and operational support to the Sales and Marketing team whilst maintaining the quality and standards of the Pullman Hotel Cape Town City Centre in accordance with the Accor Policies and Procedures within the pressurized environment.

Specific duties, responsibilities & Key performance areas

• Preparation and submission of group proposals in accordance with guidelines set by sales executives.
• Ongoing assistance in the maintenance of the group database.
• Assist if required in the preparation of meeting material, i.e., conference kits, direct mail pieces, etc., in collaboration with the Sales Manager.
• Keep the archive in order and documentation accessible to the rest of the team.
• Participate in the reception and operations of groups and events.
• Acquire the necessary knowledge related to Marketing and Communication for a better performance of the assigned tasks.
• Provide an efficient, friendly, and professional service to all guests up to Pullman brand standards.
• On behalf of Pullman Hotel Cape Town City Centre, establish positive relationships with clients.
• Take responsibility for ensuring that all required tasks are completed accurately and within deadlines.
• Ensure confidentiality of information or transactions of the hotel, clients, and staff during or after the internship period in the company.
• All similar and/or equivalent duties inherent to the internship itself.
• Recognized Hotel school/ Marketing related qualification preferable
• Professional disposition
• Professional telephone, communication and email etiquette.
• Strong planning and administrative and organizing skills.
• Ability to work within a pressurized environment
• Ability to use initiative and be proactive and self-driven
• Ability to work without supervision and within a team
• Organized, detail-oriented and deadline-driven
• Customer service orientation essential.
• People centric with a strong focus on the guest experience.
• Well-groomed appearance and well as per company standards
• Positive can-do attitude and eager to learn new concepts and practices.
• Proficient in MS Office (Word, Excel, Outlook, Powerpoint)
• Passion for travel & Hospitality industry.
• Take initiative and anticipate needs
• Excellent internal and external communication skills, both verbal and written
• Innovative, proactive and dependable

Qualifications

• A Diploma and/or bachelor's degree in Marketing, Business Administration, or a related field.