Sales Representative – Specialty Vaccines (Gauteng South) (JHB North) at Aspen Pharma Group

OBJECTIVE OF ROLE

• Responsible for the promotion of products within a certain geographical area to Pharmacy clinics, Clinic nurses, pharmacists, and Specialists (Gynecologists and Pediatricians). Responsible for building and strengthening relationships with Key External Medical Experts. 

KEY RESPONSIBILITIES 

• Commercial Excellence
• Achieve sales targets and expand market share within the assigned territory.
• Schedule and attend appointments with healthcare professionals (doctors, nurses, pharmacists) to promote product adoption and meet sales goals.
• Utilize analytical skills to interpret both internal and external data sources.
• Possess in-depth product knowledge and effectively use detailed materials to engage in meaningful discussions with customers.
• Develop and maintain strong relationships with key customers to build trust and secure commitments.
• Collaborate efficiently with various stakeholders across the organization.
• Detail healthcare professionals (pharmacists, nurses, specialists) in the private hospital sector.
• Foster and grow relationships with thought leaders by engaging in peer-level discussions about the product portfolio.
• Provide continuous support to healthcare professionals by gathering feedback on Aspen Vaccines products to ensure their effective and safe use.
• Manage and oversee the product portfolio within the territory, including business planning, territory analysis, and achieving customer call volume and coverage targets.
• Offer ongoing customer support to enhance product and disease knowledge through training sessions, CPD meetings, journal clubs, and webinars.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Communicate and report on drug adverse reactions within 24 hours and ensure that all product complaints are resolved within the respective timelines.
• Adherence to all CCCO expectations in customer interaction and activities 
• Adherence to business rules i.e., call rates standards, call logging adherence, and ensure submission of monthly and weekly planners and reports.
• Value Creation
• Monitor and analyze data and market conditions to identify competitive advantage and product usage to improve sales performance
• Pursue continuous learning and professional development and stay up to date with the latest industry trends,
• Plan and organize and arrange training to HCPs
• Promote products ethically and within compliance based on company’s sales process and approved marketing strategy 
• Compliance
• Adherence to all compliance expectations in customer interaction and activities

Requirements
EDUCATIONAL REQUIREMENTS

• Matric / Grade 12
• A tertiary qualification is required, ideally in the life sciences. 

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• A minimum of 3 years’ experience as a Pharmaceutical Detail Sales Representative.
• Existing relationships with target key customers in Johannesburg (Northern & Southern Suburbs, the West & East Rand and Mpumalanga) would be an advantage.
• Understanding of budgeting, forecasting processes and financial calculations (gross margins, mark-ups etc.), is preferred
• Experience implementing a marketing strategy is ideal

SOFT SKILLS REQUIREMENTS

• Territory Management
• Presentation skills
• Communication skills; both written and verbal
• Negotiating skills
• Interpersonal skills with the ability to work independently and as part of a team.
• Effective planning, prioritization, organizing and coordinating.
• Ability to think creatively and out of the box, to effectively solve problems
• Results driven and self-directed
• Able to skillfully analyze data to gain insight and plan of action
• Ability to work under pressure and manage time productively