Technical Sales Representative at ADM

Role Purpose

The Technical Sales Representative is responsible for driving customer service excellence, expanding ADM’s market presence, and delivering sustainable sales growth. The role focuses on identifying and developing business opportunities across multiple species, supporting premix and feed additive sales, and elevating ADM’s brand positioning.

Key Responsibilities

Sales & Business Development

• Identify, pursue, and secure new business opportunities across assigned territories.
• Manage and grow an existing customer portfolio while developing new accounts.
• Maintain a strong, accurate sales pipeline and ensure timely Salesforce updates.
• Apply consultative selling techniques to position ADM solutions effectively.
• Recruit, support, and develop channel partners as a trusted technical and commercial advisor.

Customer Relationship Management

• Build and maintain strong, multi-level client relationships.
• Provide in-field technical and commercial support to ensure service excellence.
• Convert technical data into clear, value-driven customer benefits.
• Anticipate client needs to maximize retention and long-term value creation.

Operational & Cross-Functional Collaboration

• Collaborate with production, operations, marketing, and CD&D teams to ensure seamless execution.
• Ensure customer commitments are clearly communicated and operationally feasible.
• Support onboarding and ensure successful implementation of new business projects.
• Maintain strong interdepartmental alignment to support strategic initiatives.

Market Insight & Strategic Contribution

• Monitor industry trends, competitive activity, and emerging opportunities.
• Conduct market research to identify new segments and project opportunities.
• Contribute to continuous improvement initiatives and promote positive change.

Profile

Qualifications

• Minimum BSc in Agriculture (Animal Science preferred).
• ADM provides comprehensive product and sales training.

Experience

• Minimum 5 years’ experience in the feed industry or a related agribusiness sector.
• Proven technical sales or business development experience is highly advantageous.

Knowledge, Skills & Competencies

• Multi-species expertise is a significant advantage.
• Strong understanding of premix production processes and quality standards.
• Excellent communication, interpersonal, and influencing skills.
• Ability to work under pressure and manage multiple priorities effectively.
• Strong ownership mindset with a proactive, solution-oriented approach.
• Proficiency in CRM tools (Salesforce preferred) and general digital literacy.
• Motivation to learn, grow, and contribute to ADM’s long-term success.