Sales Support Administrator at Way Up Front

About the job

• We are looking for a skilled sales support administrator to assist our sales team with daily administrative functions. In this role you will answer incoming calls and manage sales inquiries, keep sales department records, and file contracts. Your duties will include scheduling appointments with customers, tracking client workflow, overseeing the internal budget and sales commissions.

Sales Support Administrator Responsibilities:

• Answering and screening internal and external phone calls and emails.
• Scheduling appointments for the sales department, service providers, suppliers, and customers.
• Maintaining and updating supplier, sales, and customer records.
• Keeping track of the sales team's communication with customers.
• Preparing and filing sales contracts and agreements.
• Ensuring job information is processed and moved through to correct departments
• Tracking jobs in the system and feeding back to Sales person and or client
• Managing the sales Invoicing, commissions and budgets.
• Liaising with other departments on administrative matters of mutual importance.
• Performing research toward identifying potential sales leads and pitches.

Sales Support Administrator Requirements:

• A tertiary degree or diploma in business administration, business management, or a related field preferred.
• Demonstrable experience in sales support administration, or similar.
• Experience in a workflow management software.
• Experience with sales industry software like salesforce and client relationship management (CRM) systems, or similar.
• In-depth knowledge of administrative record keeping practices.
• Familiarity with sales contracts and agreements.
• Working knowledge of managing budgets and keeping track of sales commissions.
• Proficiency in word processing and spreadsheet software.
• Excellent written and verbal communication skills, as well as customer service skills.
• Exceptional interpersonal skills and a proactive approach toward problem-solving.