Sales Support Specialist Sport at MultiChoice

Purpose of the Position:

Responsible for overseeing and implementing General Entertainment campaigns once the Sales team has sold sponsorships. It’s a multi-faceted role which includes packaging of proposals, billing of campaigns and liaising with both internal and external clients. Strong administrative ability is required to be an effective link between GE Sales and the Operations Function (Scheduling/Contracting).

Key Performance Areas

• Tasks
• Proposals and Contracts
• Act as the gateway for all sponsored properties between DStv Media/channel partner/sponsor/agency/production houses
• Sponsor/agency, DStv Media and channel expectations are met and implemented according to specified requirements
• Draft sponsorship contracts detailing all the elements, and ensure signed contracts returned and distributed prior to flighting/production
• Create detailed sponsorship schedules of the elements per project, and then include all sponsor elements as per signed contract
• Ensure all required parties have a full understanding of the sponsorship schedule and requirements thereof; obtain client approval during the process
• Deal Management
• Get material and graphics from client if required for the production
• Create the airtime brief of the sponsorship elements, brief into the relevant DStv Media and channel teams, and get client approval before going to air
• Brief in-competition campaigns and update the systems for SMS/IVR entry mechanisms, and process competition entry volumes for client
• Ensure clients deliver prizes prior to flighting, and manage dispatch thereof
• Manage and monitor production timelines and ensure all parties adhere thereto, and ensure quick turn arounds on all approvals
• Run weekly scheduling meetings
• Billings/Accounts
• Capture sales contracts onto billing monthly sheets
• Capture schedule payments on Landmark
• Maintain Contractual billings and Event schedules
• Resolve Billing Queries with Clients and Accounts Department
• Report on relevant schedules to Accounts for Sales tracking
• Assist with Sponsorship phasing for the budgeting process
• Production and Scheduling
• Brief in-promo and Billboards to SS On-Air-Marketing
• Create Production Chase lists for Clients/Agencies
• Ensure Sponsor Material received, processed, and captured timeously
• Book client assets with internal graphics team for editing
• Ensure sign off and approval of rendered assets
• Implement bespoke assets with SS production team
• Administrative Tasks
• Ensure material approved, delivered on-time, and flighting codes are allocated – may need to collect material from time-to-time
• Monitor sponsorship elements to ensure they are executed and flighted as per sponsor contract
• Ensure sponsorship elements that are not flighted or flighted incorrectly, are communicated to your line-manager as they are detected
• Keep necessary parties informed of the status of the sponsorship/project
• Attend production shoots and client functions when necessary
• Attend client meetings on key sponsorships/projects where necessary
• Handle client queries, requests, and issues on sponsorships timeously
• Obtain the necessary reports and data of the completed sponsorship and prepare a post-campaign analysis report and/or presentation
• Attend and minute DStv Media and channel status meetings where required
• Attend to PA Duties from time-to-time (meetings, boardroom bookings, travel, admin)

Qualification

• Diploma in Media, Marketing & Communications or Project Management

Experience

• 3-5 years Media and Implementation experience
• Knowledge of the media industry, especially sponsorships

Technical Competencies

• Fully computer literate (PowerPoint, Excel, Word, Office etc.)
• Understanding of Broadcast systems and some technical knowledge
• Project Management skills
• Sound computer literacy
• Excellent communication skills, written and verbal in English
• Excellent Presentation Skills
• Networking and client service skills
• Interpersonal skills
• Time management skills