Salesforce Developer at Hollard Insurance

• We are looking for a Salesforce Developer with 5 to 10 years of experience. The ideal candidate must have a robust skill set that includes both technical and functional expertise

Salesforce Platform Expertise

• Salesforce Administration: Managing users, roles, profiles, and security settings, including implementing complex sharing rules and workflow automation.
• Customization: Configuring Salesforce through point-and-click development, including custom objects, fields, record types, and page layouts.
• AppExchange: Experience with integrating third-party applications from Salesforce AppExchange to extend platform functionality.
• Declarative Tools: Proficient with tools like Process Builder, Flow, and Approval Processes to automate business processes.
• Salesforce Mobile: Experience in configuring Salesforce for mobile use and customizing mobile layouts.

Technical Skills

• Apex and Visualforce Development: Some experience with coding to create custom Salesforce solutions, triggers, and Visualforce pages.
• Lightning Experience: Deep familiarity with Lightning components, framework, and migrating from Salesforce Classic to Lightning.
• SOQL and SOSL: Writing queries to retrieve and manipulate Salesforce data.
• Integration Experience: Knowledge of integrating Salesforce with external systems via REST/SOAP APIs, middleware platforms (like Mulesoft), or custom integration solutions.
• Data Management: Experience with data imports, exports, and data cleaning using tools like Data Loader, and performing data migrations during system upgrades.

Project Management & Strategy

• Salesforce Implementation: Participated in full lifecycle Salesforce implementations, including gathering business requirements, solution design, development, testing, deployment, and post-implementation support.
• Change Management: Familiar with managing user adoption, training, and leading Salesforce rollouts within organizations.
• Agile Methodology: Experience working in agile teams, collaborating with product owners, business analysts, developers, and QA teams to deliver Salesforce projects.

Business Acumen

• Salesforce CRM: Expertise in leveraging Salesforce Sales Cloud or Service Cloud for lead management, opportunity tracking, forecasting, and customer service processes.
• Salesforce CPQ (Configure, Price, Quote): Experience with Salesforce CPQ to handle product pricing, discount structures, and quoting systems.
• Analytics: Creating reports and dashboards, and experience with Salesforce Einstein Analytics for advanced data insights.
• Marketing Cloud / Pardot: Some familiarity with Salesforce Marketing Cloud or Pardot for running email campaigns, lead nurturing, and customer journeys.

Leadership & Client Engagement

• Team Leadership: Experience mentoring junior Salesforce admins or developers and possibly managing small teams.
• Stakeholder Management: Strong communication and collaboration skills, often interfacing with stakeholders to gather requirements and provide solutions that align with business goals.
• Vendor Management: Working with Salesforce partners or external vendors to implement third-party solutions or provide additional development resources.

Required Knowledge and Experience    
Required experience

• 5 to 10 years of experience

Educational Requirements    

• Certifications & Training
• Likely certified in one or more Salesforce certifications, such as Salesforce Certified Administrator, Advanced Administrator, Salesforce Platform App Builder, or Salesforce Sales Cloud Consultant.
• Regularly updates knowledge on Salesforce releases and new features (e.g., attending Dreamforce, Trailhead Ranger)
• University qualification in IT