Sampling Clerk at DSM-Firmenich

Job Purpose:

• Accurate and timeous planning of Sample production activities to meet customer requirements.
• Efficiently planning, scheduling, and purchasing raw materials required to produce Sample Orders and maintaining supplier relationships.
• Maintaining customer satisfaction through timeous communication of deviations.

Job Responsibilities:

• Order Fixing: Correctly interpret and action incoming sample orders in alignment with SLA’s, in order to deliver on time. This includes re-scheduling production according to stock availability, placing reason codes and communicating with requestors incase of any deviations from SLA.
• Production Scheduling: create process orders and provide daily, weekly, and monthly schedules aligning demand to available capacity.
• Internal Goods Raw material procurement: To place and track raw material orders for planned production and due dates are communicated to all relevant parties.
• Stock management: monitor, maintain and control Library stock requirements by co-ordinating the replenishment of materials in the library and communicating requirements to stakeholders of the process.
• Lead Industrial Sampling Kaizen projects aimed compliance and or improving efficiencies, safety, quality, and cost.
• Adhere to daily routines, update KPI’s as required and execute assigned actions.
• Adhere to Safety requirements.
• Train occasional assigned students and Temps
• Troubleshooting problems related to the working area.
• Collaborate with the Logistics and Warehouse Teams, to ensure smooth running of production.
• Provides manufacturing information by compiling, initiating, sorting, and analysing production performance and conducting root cause analysis in the case of deviations from the production schedule.
• Collaborate with the Planning Department to align on raw material usage and reservations.

Job Requirements;

• National Diploma in Supply chain management & Logistics/Operations management
• 2 years’ experience in FMCG
• 2 years’ experience in Procurement planning & Production planning,
• SAP Experience
• Stock management
• Excellent Excel skills
• Excellent verbal and written communication skills
• Problem solving skills