Sandvik Coromant Application Specialist Projects - South Africa - P3 at Sandvik

The Role

As an Application Specialist, you will support the sales team in delivering complete technical solutions to customers. You will consult, educate, and participate in solution delivery to ensure customer needs are met by:

• Providing expert technical knowledge on products and applications, supporting Account Managers, Agents, and Partners on-site or remotely to maximise business opportunities.
• Ensuring correct implementation of Sandvik Coromant products and solutions to minimise competitor influence and deliver maximum value to customers.
• Supporting customer engagement through technical presentations, training, and interactions, helping identify and secure business opportunities across analogue and digital channels.

Key Responsibilities

• Build strong relationships with customers and partners to create trust and deliver viable solutions.
• Analyse customer technical needs and propose tailored solutions to support sales activities.
• Drive cross-functional collaboration from consultation to implementation, providing feedback on savings, productivity gains, and cost avoidances.
• Act as an ambassador for innovative practices and emerging technologies to meet customer needs and drive profitable growth.
• Identify and secure opportunities independently or with Account Managers and ensure technical excellence in product application.
• Document performance and savings of applied products and services—successful or not—to support continuous improvement.
• Lead customer projects end-to-end in collaboration with Account Managers, Agents, and Partners.
• Ensure all project phases—planning, execution, implementation, and feedback—are accurately documented.
• Manage post-sales activities, including regular follow-ups, issue resolution, and customer training if needed.
• Collaborate within a matrix structure to ensure technical alignment between customers, Account Managers, and internal teams.
• Monitor competitor activity and alternative solutions that could impact business in the region.

Profile required:

• Exceptional communication skills with at least 5 years’ experience in customer-facing roles.
• Strong technical expertise in advanced metal cutting tools and machining methods.
• Knowledge of CNC programming and CAD/CAM systems (Mastercam preferred) will be highly beneficial.
• Project management experience and ability to manage customer relationships effectively.
• Degree or National Diploma (minimum NQF6) in Mechanical/Manufacturing Engineering or equivalent years of experience; a mechanical trade qualification is advantageous.
• Ability to work independently while thriving in a collaborative team environment.
• Willingness to travel extensively within South Africa and occasionally to other sales regions.