SAP Ariba Consultants at Salt South Africa

About the Role

• A global client is looking for an experienced SAP Ariba Support Consultant to provide first- and second-line support across their SAP Ariba environment. This is a hands-on support role covering user queries, system troubleshooting, training, configuration assistance, and change management – across multiple regions and time zones.
• Due to the high volume of applications expected, candidates who have not received feedback within two weeks of applying should consider their application unsuccessful.

Key Responsibilities

• Act as first point of contact for SAP Ariba user queries and issues, providing L1/L2 troubleshooting and resolution
• Escalate complex issues to SAP or technical support where required and follow through to closure
• Onboard and train new users, conduct refresher sessions, and develop user guides and quick reference materials
• Provide L2 support for supplier-related queries
• Assist with SAP Ariba configuration and UAT, supporting testing of new functionality and system changes
• Validate solutions with business stakeholders before go-live
• Identify process gaps and recommend improvements to user experience and system efficiency
• Support SAP Ariba upgrades, rollouts, and enhancements, communicating changes effectively to users and stakeholders
• Liaise with business users, technical teams, and SAP/vendor support, tracking and following up on outstanding tickets

Technical Requirements

• Strong knowledge of SAP Ariba SLP (Supplier Lifecycle and Performance), Sourcing, and Contracts
• Good understanding of Procure-to-Pay (P2P), Source-to-Pay (S2P), sourcing events, contract lifecycle, and supplier management
• SAP Ariba certification in at least one of: SLP, Sourcing, or Contracts – non-negotiable
• SAP ECC experience advantageous
• Understanding of SAP Ariba integration with SAP ECC/S/4HANA advantageous
• Strong troubleshooting, analytical, and master data management skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Qualifications and Experience

• Bachelor’s degree in BCom Information Systems, BCom Informatics, BSc Computer Science, or equivalent
• 2+ years implementing and/or supporting SAP Ariba
• Hands-on experience across SLP, Sourcing, and/or Contracts
• Proven track record supporting end users and resolving SAP Ariba issues