SAP SuccessFactors DevOps Engineer at NTT Ltd.

About the Job

• The SAP SuccessFactors DevOps Engineer consults with internal clients about HRIS software technology environment with medium to high complexity. They translate business requirements into technology terms and develop more complex algorithms and programming code for software solutions.
• The individual in this role will participate in the planning, design, build, test and implementation for the assigned enterprise applications and/or systems. They will be required to perform most of the tasks defined in the planned agile epic workload or the project, gathering facts, analyzing client requirements and then designing, building and supporting solutions that demonstrate the functionality to support the findings.

Key Roles and Responsibilities:

• Integration and Testing - Once the application has been designed, the DevOps Engineer ensures that their team tests the program prior to its deployment and release. If the test does not deliver the required results, the DevOps Engineer examines the program errors in logic and data and makes the necessary recommendations to correct the program if required and if necessary, they will escalate the problem to the HRIS DevOps Director.
• Works with the HRIS DevOps Director, Project and Technical teams to assist with the installation and deployment of the application. This includes implementation preparation, implementation of the solution into a production environment and resolution of any problems identified in the integration and test phases.
• Work closely with the Platform Specialists to receive detailed business / user requirement specifications that identify the goal of the program. They assist with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment. They analyse the business requirements and ensure that the designed solution meets these requirements.
• Transform the detailed requirements into a complete, detailed systems design document which focuses on how to deliver the required functionality. They perform proof of concept if required. They compile detailed technical specifications based on their designs for developers or IT Programmers to implement.
• Converts a design into a complete information system including acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs and performing test readiness review and procurement activities. The DevOps Engineer ensures that throughout the development phase, the process is documented including the development procedures for application use and security.
• Supports all the code sets and implementations that have been implemented in production in accordance to define Service level agreements for the business.
• Evaluation - Required to write and distribute the task descriptions in a production environment to operate and maintain the solution they have designed and implemented. This includes post implementation process reviews.
• They display strong client service orientation and strive for client engagement. They continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes and tools.

Knowledge, Skills, and Attributes:

• Expert knowledge on multi-technology application design best practice which enables them to act as trusted advisors to internal clients on optimal application designs
• Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems and storage
• Ability to work with abstract concepts and have sound problem solving and analytical skills
• Strong people interaction and collaboration capability
• Deep technical understanding of development and platform engineering
• Excellent client-centricity with the ability to focus on business outcomes
• Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans
• Good knowledge of project management principles to ensure that projects with clients are executed accordingly
• Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools

Academic Qualifications and Certifications:

• Typically requires extensive related experience with a Bachelor’s or equivalent degree; or extensive experience
• Relevant SAP SuccessFactors Certification beneficial
• Relevant DevOps certifications will be beneficial
• Agile-related certifications are preferable.
• Worked in an extreme programming environment

Required Experience:

• Minimum of 3 – 5 years of SAP SuccessFactors Development and Support experience
• Experience in the following modules: Compensation, Grading and Performance, and Goals, Admin (Role assignment, etc)
• Certified in at least Employee Central and one of the above-mentioned modules 
• Substantial years of experience deploying software solutions to clients in an outsourced or similar IT environment.
• Substantial experience working in a multi-team environment across multiple geographies.
• Agile execution work experience