Scrum Master at Nedbank

Job Purpose

To facilitate Nedbank projects to successful implementation of Agile as defined by the Nedbank Agile Centre of Excellence (ACE). Focus on continuous improvement  by providing support and partnering with Agile Transformational teams. Support and partner with Agile Transformational teams within the Nedbank Group technology structure (Application Development and Maintenance, Project Management, Agile CoE, Human Resources, etc.) to promote collaboration and ensure consistent application of Lean and Agile best practices.

Job Responsibilities

• Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.

• Ensure successful implementation of Agile in software projects with improved quality

• Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration and successful team dynamics through weekly facilitation sessions

• Provide expert guidance to software project team in terms of process, system, tools, methods .

• Ensure communication, integration and successful team dynamics

• Integrate with diverse stakeholders by engaging and facilitate with multiple divers groups across a spectrum of wants and needs 

• Engage and facilitate with multiple divers groups across a spectrum of wants and needs 

• Build professional relationships though engagement and regular communication and feedback  with  all stakeholders using quality metrics and project status reports as drivers

• Conduct regular engagement , communication and feedback sessions with all stakeholders

• Ensure professional  relationships with software contractor, consultants, external suppliers and outsourced/ smart source vendors

• Provide timeous reporting to stakeholders

• Support the Agile transformational teams in driving the implementation of Lean and Agile principles and practices across Nedbank.

• Guiding Solution Delivery teams on how to use Lean and Agile practices and values.

• Guiding the team on how to get the most out of self-organisation.

• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediments.

• Facilitating discussion, decision-making, and conflict resolution.

• Advise on possible risk issues

• Mitigate risks timeously.

• Ensure all Agile ceremonies are conducted.

• Provide guidance to Product owner

• Coordinate required skills for the core team

• Facilitate retrospective sessions with core team

• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.

• Identify training courses and career progression for self through input and feedback from management.

• Ensure all personal development plan activities are completed within specified timeframe.

• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

• Establish boundaries, commitment, trust, rapport and team cohesion by conducting personal conversations with team members.

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).

• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).

• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Certified as Scrum master

• Certified Scrum Professional

• Certificate of completion in Applying Lean Kanban

• Relevance in at least one of the following:

• - Scrum Professional

• - Scrum Master

• - Agile Certified Practitioners (ACP) - PMI

Preferred Certifications

A relevant Scrum Master certification in at least one of the following:
- Certified Scrum Professional (Scrum Alliance) or;
- Certified Scrum Master (Scrum Alliance) or;
- Certified Scrum Product Owner (Scrum Alliance) or;
- Agile Certified Practitioners (ACP) - PMI or;
- Professional Scrum Master Certification Level 1 / 2 – Scrum.org and;
- Certificate of completion in Applying Lean Kanban

Type of Exposure

• Change Management

• Facilitating workshops

• Coordinating and gaining commitment from internal stakeholders

• Identifying trends.

• Principles of financial management - Intermediate

Minimum Experience Level

Experience in the relevant Agile role for at least one year for a software development team that was diligently applying Agile principles, practices, and theory.
6- 8 years experience in IT
3 - 5 years experience in leadership roles
Basic Consultancy experience
Basic Business strategy experience/exposure
Basic Process implementation experience/exposure
Basic understanding of change management and governance frameworks

Technical / Professional Knowledge

• Banking knowledge

• Industry specific knowledge

• Business writing skills

• Business terms and definitions

• Facilitation techniques

• Principles of project management

• General Communication Skills

Behavioural Competencies

• Collaborating

• Facilitating Change

• Courage

• Positive Approach

• Adaptability

• Innovation

• Emotional Intelligence Essentials