Scrum Master - Parktown at Hollard Insurance

Role Purpose:

• The Scrum Master will be dedicated to a single Scrum team focusing on Integration. They will be responsible for enforcing the rules of Scrum, removing impediments from their team while promoting self-management and constantly improving our standards of work.

Key Responsibilities:

Stakeholder engagement & Communication

• Serve as liaison between Business, technical and non-technical departments.
• Communicate with other teams e.g. developers, product managers and technical support specialists on product issues.

Development

• Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
• Track and communicate team velocity and sprint/release progress.
• Maintain process documentation.
• Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.

Application Support

• Assist as needed with backlog maintenance.
• Assist with internal and external communication, improving transparency, and radiating information.
• Assist with prioritization and resolution of defects / bugs.

People leadership

• Participate proactively in developing and maintaining team standards, tools, and best practices.
• Identify and remove impediments, prevents distractions.
• Facilitate discussion and conflict resolution.
• Empower the team to self-organize.

Required Knowledge and Experience    

• 5 - 8 years Project Management and 2 years Scrum Master experience preferably within Financial Services
• Thorough understanding of Agile software development methodologies, values, procedures and SDLC
• Sound understanding of short-term insurance, Hollard’s platform and languages
• Strong leadership, conflict resolution, analytical and problem solving skills
• Self-motivated and capable of managing multiple priorities and tasks as delegated.
• Team-player with the ability to work within a collaborative environment.
• Excellent communication & interpersonal skills, ability to work with diverse personality types collaboratively
• Ability to coach the team to reach their highest potential.
• Creative and efficient in proposing solutions to complex, time-critical problems.
• Ability to deal with multiple projects and deadlines.
• Strong analytical and problem solving skills with a high attention to detail.

Educational Requirements    

• Bachelor’s Degree in Information systems, Ccomputer systems design , Computer science, or equivalent
• Certified Scrum Master