At Toll, we’re on a mission to help move the businesses that move the world. And that’s exactly what our people do every day. With over 130 years’ experience, and a network spanning 50 countries, 1,200 locations and 40,000 staff, we have the scale - and smarts - to solve any logistics, transport or supply chain challenge. At Toll, we do more than just ...
Read more about this company
Placing and recieveing orders either from the client or POL from supplier
Once order is received from the client, forward to POL with full contact details of the supplier and cargo that needs to be collected.
Forward POL orders to the consignee in SA for confirmation on shipping
Arrange for picking up of the cargo and ask for vessel details, ETA, ETD dates.
Follow up on order weekly
Registering of new shipments on internal operational system and ensuring all procedures are carried out in closing files.
Ensuring that all necessary processes are carried out with regard to obtaining Customs clearance and transport documentation, including original bills of lading where necessary.
Lodging of documents with relevant parties and ensuring timeous deliveries to clients
Ensuring files are invoiced and documents are sent out to clients prior to them receiving cargo and containers
Resolving credit operations/ WIPS and Accruals
Sending out status reports as per the clients SLA.
Follow up on delivery to customers and ensure file POD date is entered
Acquiring PODs on both cargo and documentation.
Maintaining efficient administrative procedures.
Adhere to documented procedures and disciplines.
To respect and to manage the department non negotiable and operational standards.
Attending to internal and external clients’ needs, complaints and problems on the phone, face-to-face and in writing, under both friendly and acrimonious circumstances
Obtaining all clearance/storage/delivery charges for the billing process
Follow the laid down procedures relating to the use and application of the company’s computer system, manual ledgers, reconciliations, the shipment file, communications with the overseas, keeping records, filing, and preparation and control of documentation in general
Operational performance and productivity against pre-determined standards and targets
Must have knowledge of EUR1 certificates, phytosanitary certificates and certificates of origin.
Knowledge of VOCs and INCO terms
Must be able to manage work, performance and processes.
Identify training needs and request suitable training
To perform any other duties not defined in the job description as reasonably requested / expected by the Company
Gmail
Yahoomail