SecOps Engineer at Huntswood

Job Overview:

Huntswood’s success relies on its computing facilities being available, effective, and efficient. This role is all about making them accessible and secure as well as useful. The purpose of the role of the Jr Security Engineer is to maintain and monitor the overall security of ‘back of house’ technologies and corporate systems. The role holder will be required to implement appropriate security and infrastructure technologies to deliver customer solutions and satisfaction, and to ensure all tools are configured and rules maintained.

Job Responsibilities:

• Implement automation through scripting to reduce false alerts, manual checks, increase productivity and accuracy
• Implement and monitor security measures for the protection of computer systems, networks and information.
• Identify and define system security weaknesses and requirements.
• Prepare, document and follow standard operating procedures and protocols.
• Configure and troubleshoot security infrastructure devices.
• Analyze new security tools to help mitigate security vulnerabilities and automate repeatable tasks.
• Ensure that the company knows as much as possible, as quickly as possible about security incidents.
• Work positively with the other Technology teams to ensure end-to-end customer satisfaction with the technology services to employees.
• Ensure that tickets picked up are responded to quickly, professionally and courteously and effectively manage within agreed service level agreements (SLA).
• Continue to review and improve the technology solution or knowledge base allowing issues to be fixed on first touch and minimising client downtime.
• Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.
• Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.
• Ensure IT projects are progressed professionally and in a timely manner, ensuring projects are delivered on time and to budget.

Job Requirement :

• National senior certificate-Grade 12
• BPO experience
• Relevant tertiary qualification advantageous

Skills Required:

• Scripting experience (PowerShell and Python preferred, utilising SOAP and REST API technologies)
• An understanding of the latest security principals, techniques and protocols.
• Understanding of a Microsoft Windows Active Directory environment.
• Technical knowledge of database and operating system security.
• Experience with network technologies and with system, security, and network monitoring tools.
• Experience with Mail Security and Web Filtering technologies
• Familiarity with web related technologies (Web Applications, Web Services, Service Oriented Architectures) and of network/web protocols.
• Understanding of firewall/IPS/IDS principals and practices.
• Good understanding of the Microsoft Windows and Office security and patching practices (Ivanti/Shavlik desirable).
• Experience of Linux (Centos/RedHat preferred)
• Be able to demonstrate excellent problem management skills.
• Excellent business communication skills
• Excellent time management and prioritization skills
• An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood.

Desirable skills :

• Be able to demonstrate an expert understanding of the major Microsoft packages namely Microsoft Windows and Office, including licencing and cloud services.
• Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP).
• Experience of working with ISO27001:2013 onwards.
• Experience in Financial Services or working in a regulated and secure environment.
• Degree in a relevant subject.
• Full and clean driving license.
• Experience of security services in large organisations. Experience in maintaining security systems and infrastructure.
• Familiarity with Identity Management / device access controls including multi-factor authentication.

Core Behavior:

• Huntswood’s employees are described as dependable, driven and collaborative. 
  The job holder should be able to demonstrate they are:
• Confidential, reliable and genuine
• Dynamic, passionate and determined
• Friendly, compassionate and cooperative.