Secretary Consumer Education Department (Pretoria) at FSCA South Africa

Purpose of the Job:

• To provide professional secretarial and administrative support to the Departmental Head of the Consumer Education Department (CED).

Key Performance Areas:

• Provide secretarial support to the Departmental Head;
• Manage and co-ordinate the electronic diary of the Departmental Head and provide a hard copy with all relevant documentation on a weekly basis or when required;
• Arrange local and international travel, accommodation, foreign exchange, subsistence, advances and reconciliation after the travel, for the Departmental Head and CED staff;
• Maintain an electronic filing system for the Departmental Head’s documents and ensure that documents relevant to the department is filed in the central filing system;
• Manage all incoming and outgoing correspondence, digital and hard copy, and screen telephone calls;
• Plan and arrange departmental meetings and take minutes of the departmental meetings as well as other meetings as per Departmental Head’s instruction;
• Assist the Departmental Head with management of budget, this will include but is not limited to items such as stationary, telephone, catering and other cost of the department;
• Assist with the drafting and quality assurance of documents and slides for presentations;
• Attend to administrative and client enquiries, as well as general administrative support;
• Keep the departmental shared hard drive updated and relevant to the department’s activities; and
• Raise all cases for procurement in the CED and keep an updated electronic record of all the relevant documents up to the purchase order.
• Manage the outgoing of equipment and promotional items;
• Dealing with stakeholders and other departments within the Division;
• Managing follow-ups with tasks, deadlines and submissions;
• Any other official responsibilities delegated by the Department Head; and
• Plan and arrange departmental events and functions. 

Other Key Competencies:

• The candidate must demonstrate the following skills and attributes: Good interpersonal skills, office administration and communication (both verbal and written) skills; highly reliable,  disciplined and trustworthy; ability to organise and liaise well with people at all levels; be friendly and display professional demeanor, excellent computer skills; competent typing skills; ability to function under pressure and monitor projects as assigned

Requirements

• A Matric Certificate plus a relevant secretarial qualification with at least 2 to 3 years’ relevant working experience in the financial services sector. The candidate must have advanced MS Office knowledge (Word, Excel, Access, Outlook, Access and PowerPoint). The ability to handle more than one task at a time is essential.

Closing Date: 25 February 2026.