Security Engineer - Parktown at Bidvest Prestige

ROLE PURPOSE

• Support, monitor, remediate and implement ICT Security

MAIN OUTPUTS

• Deliver efficient and effective support services in ICT security related services (Servers, Computers, Networks, Telephony, Cloud Services and Applications)
• Develop, implement ICT security protocols in line with security best practice
• Identify ICT security gaps, recommend solutions and enhancements to management
• Help plan the security strategy
• Incident response, threat hunting, remediation and incident tracking
• Leading ICT security investigations and providing feedback to management
• Ongoing system reviews, support and troubleshooting. Resolves system hardware/software, configuring, optimizing, fine-tuning, and monitoring ICT systems security (Firewalls, networks devices, applications, cloud services and end points)
• Helps and works with ICT teams.
• Analyze / review hardware and software changes, identifying potential security vulnerabilities and or deviations from best practice
• Daily monitoring of ICT Systems and networks with special attention to the Bidvest Alice system
• Securing I.T systems by establishing and enforcing ICT Security policies defining and monitoring
• Help the ICT teams with firmware/patching of endpoints, networks, phones, servers and applications (Scheduling, planning and deployment)
• Process improvement and automation
• Report findings/remediation’s, provide weekly / monthly reporting to management
• Help with user awareness education / training / campaigns
• Manage suppliers of services and contract management within prescribed SLA’s
• Provide telephonic, remote, and onsite ICT support (Local and wide areas)
• Assisting ICT support requests ensuring timely closure within prescribed SLA’s
• Help with ICT and infrastructure support when required (Namely 1st and 2nd line)
• Ensuring company policies & procedures are adhered to
• Liaise with 3rd party vendors to resolve incidents, problems, and queries. Managing SLAs
• Ability to communicate technical information at all levels
• Implementation management and maintenance of ICT security Systems (Networks, Endpoints, Systems, Cloud)
• Point of contact for ICT Support Engineers requesting security incident escalation
• Budget Management
• Asset management – Asset / inventory checks, disposals and relevant replacements

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Formal Qualification in information Technology and/or relevant experience and successful track record
• Matric (Senior Certificate)
• Valid Driver’s License
• Minimum of 3 years Active Directory, Layer 2 and Layer 3 Networks, desktop support. Minimum of 2 years ICT security experience in securing, monitoring and supporting systems on premises and cloud. Advantage governance / security frameworks. Preferably within the service industry
• Preferred: ICT Security, MS Infrastructure, Networking and Firewall certifications
• MS Office

FUNDAMENTAL COMPETENCIES

• Result Oriented
• Attentive To Detail
• Stress Tolerant
• Good Written Communication
• Lead by example
• Decisiveness
• Managing Change
• Customer/Client Focused
• Ability To Deal with Ambiguity
• Interactive Reasoning
• Planning & Scheduling
• Teamwork
• Relationship Building
• Good Listening Skills
• Excellent Oral Communication