Security Specialist at UPS

Job Summary:

The Security Specialist ensures implementation of security processes and procedures at UPS facilities. He/She addresses dishonesty, physical security, and employee security issues; this may include assisting in investigations. This position monitors claim and damage information to identify trends and respond appropriately.

Job Duties:

Analyzes Package Claims

• Reviews paid claims data to identify accounts that needed attention.
• Evaluates claims data from specific package delivery centers to determine where claims originated.
• Produces the monthly claims report for each division to summarize claims information, trends, and analysis.
• Responds to stakeholder questions (e.g., Business Development, etc.) to ensure understanding of claims report findings.

Monitors High Risk Shippers

• Reviews the High Risk Shipper report to verify receipt of high risk packages (e.g., cell phones, computers, etc.).
• Monitors high risk account documentation to ensure pickup and delivery guidelines are followed.
• Partners with package delivery center management to conduct high risk account audits

Reviews Theft Risk

• Examines theft and open package data to determine links to company employees.
• Conducts physical audit of potential theft areas (e.g., bathrooms, trash cans, etc.) in the package delivery centers to discover possible theft.
• Conducts audit of delivery vehicles (e.g., locks, etc.) to reduce exposure to potential package theft.
• Inspects package delivery center facilities and property to check for unsecured access areas

Conducts Driver Audits

• Reviews claims data to identify drivers with the most claims.
• Examines driver reports to determine if drivers are following driver release (i.e., package left without a signature) guidelines.
• Follows drivers on their deliveries to observe and verity driver release discrepancies

Job Specific Competencies:

• Bachelor’s Degree preferred
• South African Residency permit is a must
• Conducts Research
• Details Orientation
• Incident Investigation
• Legal, Regulatory and Compliance Knowledge
• Operational Security Knowledge
• Report Generation
• Small Package Operations Knowledge
• Solicits and Gathers Information
• Technology Knowledge