Senior Account Manager, National Departments at Vodacom

Role Purpose
The G Band Senior Account Manager, National Departments role is based within Vodacom Business / Enterprise Business Unit
The Senior Account Manager, National Departments role will be to:

• secure new business from their allocated customer list, derived from the strategic set of customers.
• to successfully manage their current base whilst selling additional products and services into these customers.
• minimise churn and maximise revenues with revenue growth being a key performance indicator.

The objective is to increase the business from a target list of customers as well as to retain and record any and all customer and market intelligence to increase future win opportunity regardless if tenders are successful or unsuccessful.

Your Responsibilities Will Include
Key accountabilities and decision ownership

• Responsible for managing strategic accounts and delivering profitable, long term business from those accounts
• Ensures delivery of annual revenue targets through delivery of full product mix
• Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers
• Works collaboratively to set up service relationship for nominated accounts
• Provide input to help with decisions about new propositions, product mix and services for customers
   

Key Performance Indicators

• Understand customer preferences, pricing, product, terms and conditions to ensure that their requirements are met; gather and analyse data regarding competitor pricing and products and ensure that Vodacom/Vodafone products and services fit customer requirements
• Manage deals through commercial governance, demonstrating win strategy, and future revenue growth plan and account development opportunities
• Effectively manage numerous internal and external deadlines in order to respond to large RFPs for single and multi-country deals
   

The Ideal Candidate For The Role Will Have
Core competencies, knowledge and experience:

• Experience in solution sales and relationship management with a track record of solution selling
• A broad understanding of the ICT Landscape and Strategic ICT enablers.
• A thorough understanding of converged and networking technologies and services.
• Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers.
• Understanding of the Value Chain Analysis with regards to various customer businesses
   

Technical / Professional Qualifications

• Matric
• A minimum of 8 years’ experience in Account Management into Public Enterprises / the Public Sector / National Government Departments
• A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification will be an advantage.

OR

• Matric
• A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification
• A minimum of 5 years’ experience in Account Management into Public Enterprises / the Public Sector / National Government Departments

Closing date for applications: Friday, 17 April 2020