Senior AI & Automation Specialist at Hire Resolve

Job Description

• A key logistics provider offering comprehensive, end-to-end supply chain solutions, specializing in air, ocean, road, and rail freight, is seeking a Senior AI & Automation Specialist who will design, implement, and support automated solutions that drive operational efficiency.

Responsibilities:

• Solution Engineering: Build scalable Power Platform solutions (Power Automate, Dataverse, Power Apps, Copilot Studio) using SOLID principles and structured error handling.
• AI Integration: Implement LLM-based capabilities, prompt engineering, and agentic workflows to enhance business processes.
• Technical Excellence: Develop custom connectors, manage REST API integrations, and ensure high-quality code using .NET/C# or JavaScript/TypeScript.
• R&D & Governance: Conduct PoCs for emerging technologies and ensure all solutions adhere to DLP policies, security standards, and environment guidelines.
• Operational Support: Monitor and troubleshoot deployed automations, performing root-cause analysis and long-term optimization.
• Mentorship: Provide technical guidance to junior team members to improve troubleshooting and solution design.

Minimum Requirements: 

• Degree: BCom/BSc in Computer Science, Engineering, or a related field.
• Experience: Generally 5+ years in a technical automation or software development role (level to be confirmed via interview).
• Proven Track Record: Experience delivering and maintaining production-grade automation solutions.
• ALM Mastery: Familiarity with Power Platform ALM practices and environment strategies.
• Practical AI: Practical application of AI for document processing, summarization, or decision support.
• Industry Knowledge: Background in Logistics, Supply Chain, or Business Process Management is highly advantageous.

Technical Requirements
Core Power Platform (Advanced)

• Power Automate: Complex orchestration, parent-child flows, and exception handling.
• Dataverse: Advanced data modeling, relationships, and security roles.
• Power Apps: Building functional Canvas and Model-driven applications.
• Copilot Studio: Creating conversational AI and business assistants.

AI & Emerging Tech

• AI Implementation: Experience with LLMs, prompt engineering, and grounding/retrieval patterns.
• Advanced AI: Knowledge of MCP Servers, AI Orchestration, and Agentic AI.
• Responsible AI: Understanding of AI risks, safeguards, and ethical deployment.

Development & Integration

• Programming: Proficiency in .NET/C# or JavaScript/TypeScript (clean code focus).
• Integrations: Deep understanding of REST APIs, JSON, and secure authentication.
• Azure & DevOps: Experience with Azure Functions, Logic Apps, and CI/CD via Azure DevOps.