Senior Application Engineer at Pump & Abrasion Technologies

SENIOR APPLICATION ENGINEER

• The role of the Senior Application Engineer is primarily to assist and facilitate growth, improvement, and leadership within the Application Engineering department.
• The aim of the role will be to release the need for the Senior Technical Engineer for day-to-day involvement in Application Engineering as well as increase our client experience of Application Engineering.

PRINCIPAL DUTIES AND RESPONSIBILITIES, BUT NOT LIMITED TO:

• Join application engineers to site visits, 2-3 days a week and assist in problematic applications and/or poor pump performance (CURVE, Battlemax and Black Widow).
• Guide and lead application engineers in all site activities
• Facilitate and drive all improvements and improvement projects within application engineering.
• Report back to the Technical Sales Manager on the status of current improvement projects or the initiation of possible new improvements to be made.
• Validate and approved proposals on a daily basis.
• Manage all documents and trackers for all application engineering-related activities.
• Compile the induction/training plan for all new engineers within the Technical Sales Department – this includes the generation of documents and presentations for all technical and departmental training.
• Manage all departmental assets – this includes the procurement of tools and weekly/monthly checks on company vehicles.
• Provide 2 weekly feedback on all trials – this includes the writing of the trial report for management.
• Facilitate and take ownership of the warranty claim process – this includes the investigation with the appropriate application engineer.
• Join the Technical Sales Manager in the shortlisting, interviewing and appointing of new application engineers.

REQUIREMENTS FOR THE ROLE:

• Application Engineering experience within Pump and Abrasion Technologies.
• Based at our Head Office in Centurion.

EDUCATION AND EXPERIENCE:

• B.Eng or BSc.Eng degree in Mechanical or Process Engineering – Compulsory