Senior Business Analyst at FNB South Africa

Job Description

• Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed
• This role will require an overall and in-depth understanding of risk and credit processes, systems, information requirements, flows and functional system requirements

Are you someone who can:

• Define, build, develop and maintain the business processes for Risk and Credit to help identify and understand the workings of the business, and thereby to derive the business requirements and constraints that the resultant systems implementations must address (Including current and to-be business processes)
• Determine the impact of change of proposed projects on the business and on the IT systems supporting the business
• Perform impact assessments on new requirement and their impact on upstream and downstream systems and stakeholders
• During analysis ensure that the full end to end process and dependencies have been assessed
• Analyse the gaps between the current and future state to determine the extent of change required to realise the future state objective. Identifies processes in need for re/design (e.g. due to inefficient operations) and identifies options to improve them gaining stakeholder buy-in
• Document end-to-end process flows with reference to existing documentation generated to date i.e. capture the activities performed in a business process, inputs, outputs and resources used for those activities, including performance measures
• Analysing business processes and system requirements, with ability to propose re-engineering or optimization of processes
• Understanding functional and technical system specifications in order to be able to identify business solutions, opportunities and system limitations
• Applying and influencing the use of Business Architecture guidelines to ensure consistent and high-quality business requirements/functional/process specifications for any solution
• Assisting Technical Designers in translating the business requirements and functional/process specifications into detailed technical requirements
• Identifying proactively operational problems and proposing solutions
• Interfacing with other Business Analysts and Project Managers
• Working closely with the technical architects in defining the systems landscape
• Challenging business demands and identifying duplications or redundant needs
• Participate in conceptualisation, design and planning of projects for product house, business unit or segment.
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness, and report on variances.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Provide subject matter expertise and thought leadership in area of expertise.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.

You will be an ideal candidate if you: 

• Minimum Qualification - Relevant Degree in BSc Information Systems, Bsc Engineering, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc or related
• Experience - BA - 3-5 Years experience (Credit)
• Knowledge Required - Solution viability assessment and business case orientation
• Basic understanding of developing business cases
• Knowledge of data analysis and interpretation
• In depth understanding of financial data and banking information systems
• Expert knowledge of Excel and Access
• Experience with development and interpretation of reports
• Strong knowledge and use of design process tools (e.g. Visio, Firstmap)
• Experience in documenting and implementing complex and/ or multiple projects/ initiatives in line with business vision and strategy
• Experience in financial industry beneficial
• Experience or knowledge of data systems and automation beneficial

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you can:  

• Compile reports that track progress and guide business to make informed decisions
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Prevent wastage and identify process improvements to contain and reduce costs
• Improve efficiencies by reviewing assigned business processes to identify and address operational, financial and technological risks

End Date: August 11, 2025