Fresh Jobs at FNB South Africa

Are you someone who can: 

• Assist in developing and producing engaging digital content, multimedia content, and eLearning materials.
• Ensure all content is optimised for the technical platforms used by the teams.
• Manage content calendars and ensure timely publication of content.
• Monitor and report on content performance, providing insights and recommendations for improvement.
• Create eLearning content that is fit for the eLearning platform of choice, ensuring it meets educational standards and objectives.
• Work alongside and support internal teams, including marketing, design, and tech teams, to align content with digital marketing strategies. 
• Collaborate with external partners and content creators to produce high-quality content. 
• Maintain clear communication with all teams, keeping them informed of content progress and results. 
• Participate in regular meetings to review content plans and address any issues. 
• Manage project timelines and budgets to ensure content is delivered on schedule. 
• Adhere to deadlines to fit the eLearning calendar and ensure timely updates and releases. 
• Coordinate with various stakeholders to ensure smooth project execution and delivery. 
• Stay updated on industry trends, best practices, and emerging technologies in digital content creation and marketing. 
• Implement effective content marketing tactics based on industry insights. 
• Follow the latest trends and best practices in data, tech, and AI.

You will be an ideal candidate if you:

Qualifications Requirements: 

• Bachelor’s degree equivalent to NQF Level 7 in marketing, Communications, Journalism, Red & Yellow Advertising or a related field. 
• Preferred: Design skills: Adobe Photoshop, Illustrator or similar

Experience Requirements

• 1–3 years in a digital content role, with a focus on creative asset creation and digital/web services.
• Familiarity with digital technology (creative, digital media/eLearning platforms and digital analytics tools.
• Creative mindset with attention to detail.
• Ability to work collaboratively in a fast-paced environment.
• Interest in staying updated on industry trends, AI and best practices.

End Date: August 12, 2025

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Are you someone who can: 

• Provide strategic direction and leadership for digital media initiatives across multiple clients and stakeholders. 
• Develop and implement comprehensive digital media strategies that align with client objectives and industry best practices. 
• Oversee the execution of digital media campaigns, ensuring they meet performance goals and deliver measurable results. 
• Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and maintain the agency's competitive edge. 
• Collaborate with internal teams, including creative, strategy, media, digital development, and data teams, to ensure seamless campaign execution. 
• Strategic relationship and stakeholder management of external agencies, including Above the Line (ATL), creative, technology and other marketing services providers. 
• Facilitate regular meetings and updates with stakeholders to review campaign progress and address any issues. 
• Drive strategic influence within the organization to enhance digital media capabilities and service standards. 
• Manage project timelines and budgets, ensuring all deliverables are met on schedule and within scope. 
• Leverage data and AI to optimize campaign performance and drive business outcomes. 
• Ensure the team implements effective digital marketing tactics based on data-driven insights and industry best practices. 
• Stay abreast of the latest trends and best practices in data, tech, and AI to maintain a high level of digital maturity. 

You will be an ideal candidate if you:

• Minimum of 8 years of experience in digital media and account management, including at least 3 years in a leadership role within a technology, consultancy, or digital agency environment.
• Bachelor’s degree in marketing, Business, Communications, or related fields, equivalent to NQF Level 7
• Some experience in digital media campaign planning and execution.
• We can be a match if you understand:

Digital Marketing Expertise

• Strategic Understanding: Deep knowledge of digital marketing channels (search, social, programmatic).
• Campaign Planning: Ability to co-create integrated marketing strategies with clients.
• Performance Metrics: Understand KPIs like ROAS, CAC, LTV, CTR, and conversion rates.
• Adtech Fluency: Familiarity with platforms like Google Marketing Platform, Meta Ads Manager, and DSPs.
• Generative AI: Experience using AI tools for creative asset generation and personalization.

Technical Acumen

• Data & Analytics: Proficiency in Google Analytics, Looker Studio, and interpreting dashboards.
• Cloud & AI Tools: Understanding of Google Cloud Platform, machine learning basics, and AI-driven optimization.
• MarTech Stack: Knowledge of CRMs (e.g., Salesforce), CDPs, and marketing automation platforms.

Client & Stakeholder Engagement

• Executive Communication: Ability to translate technical concepts into business value for C-suite audiences.
• Account Growth: Identify upsell/cross-sell opportunities and expand client relationships.
• Industry Awareness: Stay informed on digital trends, competitor activity, and emerging technologies.

End Date: August 12, 2025

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Are you someone who can: 

Keyword Research & Competitive Analysis

• Support the planning and execution of comprehensive SEO strategies to increase organic traffic, enhance website visibility, and achieve business goals.
• Conduct in-depth keyword research to identify high-intent, relevant search terms aligned with business objectives.
• Perform competitor analysis to uncover insights into rival SEO strategies and identify opportunities to outperform them.
• Stay informed on the latest search engine algorithm updates (e.g., Google) and evolving SEO best practices.
• Assist in tracking key SEO performance metrics such as organic traffic and keyword rankings, and contribute to the creation of insightful performance reports.

On-Page Optimization & Technical SEO

• Optimize website content—including title tags, meta descriptions, and headings—for target keywords while ensuring readability and user experience.
• Collaborate with content creators to ensure new content aligns with SEO best practices and targets relevant keywords.
• Identify and recommend technical SEO enhancements, focusing on areas such as site speed, mobile responsiveness, and structured data.
• Support the execution of technical SEO audits to uncover and address site performance issues.

Collaboration & Continuous Learning

• Contribute to cross-functional collaboration with internal teams to ensure effective implementation of SEO strategies.
• Promote knowledge sharing within the team through workshops, presentations, or internal platforms.
• Stay current with emerging trends in digital marketing, technology, and AI, and identify opportunities to integrate these into SEO strategies.
• Continuously explore new tools, platforms, and methodologies to enhance SEO effectiveness.

You will be an ideal candidate if you:

Qualifications Requirements: 

• Bachelor’s degree equivalent to NQF Level 7 in marketing, Communications, or a related field. 
• Relevant experience such as internships or entry-level experience in SEO
• Other digital Marketing or analytical qualifications will be advantageous

Experience Requirements

• 1-2 years of experience in SEO
• Foundation in SEO: understanding of core SEO principles, including on-page optimization, link building, technical SEO, and content strategy.
• Familiarity with common SEO tools: for keyword research, website audits, and rank tracking (e.g., Google Search Console, Google Analytics, or similar).
• Basic understanding of search engine algorithms and ranking factors: with some exposure to industry best practices and foundational HTML.
• Introductory experience in analyzing website performance data using tools like GA4 or SimilarWeb, with a willingness to learn and grow analytical skills

End Date: August 12, 2025

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Job Description

• Dear Future, Deal Maker (Employee Benefits. Group retirement and risk schemes)
• The role requires you to drive Sales and Campaign performance targets by establishing and building sustainable strategic key relationships across Channel and Pillars.
• This role will provide specialist advice and support in the execution of distribution processes, including the attainment of financial metrics aligned to KPI deliverables

Are you someone who can:

• Deliver sales targets and grow portfolio under guidance and supervision, by performing end-to-end process of deal origination to deal conclusion through effective engagement and understanding of customer’s business and needs
• Deliver customer service through adherence to quality service standards
• Complete all applicable onboarding administrative services through continuous reporting and updating of documents related to relevant stakeholders
• Develop, encourage and nurture collaborative relationships across commercial and within FNB EB
• Contribute to teamwork and inclusivity within team
• Identify opportunities to expand customer base with potentially profitable customers
• Input into the development and continuous improvement of operational processes
• Manages risks in own area of responsibility
• Build and maintain stakeholder relationships
• Achieve expected financial targets and uphold associated service levels
• Execute, Track and Drive Campaigns
• Compile required sales tracking reports
• Managing own development

You will be an ideal candidate if you have the following:

• RESIDE in Bloemfontein
• You will be responsible for the entire Free State and Northen Cape
• NQF 7 or a Relevant Degree
• ADVANTAGEOUS - FAIS accredited
• 1.1
• 1.3
• 1.22
• 1.7
• 1.20
• 1.5
• 1.14
• Min 5 years’ Experience in a similar environment
• Specialist client relationship management experience
• Investment Product Knowledge  
• Professional/Technical learning 
• Financial Awareness 
• Innovative Thinking 
• Results Orientation 
• Effective Communication - Good Communication skills
• Networking
• Proficient in Excel, Word, and PowerPoint
• The ability to adapt and being flexible

End Date: August 12, 2025

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Job Description

• To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives

Are you someone who can: 

• Participate in conceptualisation, design and planning of projects for product house, business unit or segment.
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness, and report on variances.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Provide subject matter expertise and thought leadership in area of expertise.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.

You will be an ideal candidate if you: 

• Minimum Qualification - Relevant Degree in BSc Information Systems, Bsc Engineering, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc or related
• Experience - 3 - 5 years’ experience in a similar environment, of which 1 - 2 years experience as a Business Analyst II
• Knowledge Required - Solution viability assessment and business case orientation
• Basic understanding of developing business cases
• Knowledge of data analysis and interpretation
• In depth understanding of financial data and banking information systems
• Expert knowledge of Excel and Access
• Experience with development and interpretation of reports
• Strong knowledge and use of design process tools (e.g. Visio, Firstmap)
• Experience in documenting and implementing complex and/ or multiple projects/ initiatives in line with business vision and strategy
• Experience in financial industry beneficial
• Experience or knowledge of data systems and automation beneficial

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you can:  

• Compile reports that track progress and guide business to make informed decisions
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Prevent wastage and identify process improvements to contain and reduce costs
• Improve efficiencies by reviewing assigned business processes to identify and address operational, financial and technological risks

End Date: August 11, 2025

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Job Description

• To maintain outstanding customer service as per company standards
• To process sales cash register operations and safeguard company assets

Are you someone who can:

• Comply with governance in terms of legislative and audit requirements
• Assist with food and beverage management
• Assist with basic food preparation responsibilities such as cutting and chopping or portioning mise end place as scheduled by Supervisor
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Keep float, or cash, or passwords and POS secure always
• Prepare till and float and appropriate stationery for service where applicable or for computerised POS 
• Log on and check POS is operating properly before service
• Assist with stock takes either daily, weekly or monthly, where applicable

You will be an ideal candidate if you: 

• Minimum Qualification – Matric
• Cashier and catering experience

End Date: August 11, 2025

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Job Description

• To provide administration support to ensure the smooth running of the Administration and Risk part of the Branch and assist in the achievement of the customer migration to electronic methods of banking strategy
• Continuously assess own performance, seek timely and clear feedback and request development where appropriate
• Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared
• Complete daily Administration Functions in the Branch to mitigate risk
• Assist with Management of branch required Cash Holdings and teller, ATM related cash issuing and direct customers to electronic methods of banking and assist in utilisation
• Act responsibly with work related resources to contribute to cost containment
• Build and maintain stakeholder relationships
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements
• Produce high quality work, by adhering to predefined standards and procedures and in accordance with compliance and governance standards

End Date: August 11, 2025

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Job Description

• To ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists. 
• Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards. 
• Perform regular audits, design control systems and help to design and implement company policies.
• Ensure execution of compliance management strategies, plans and programmes
• Provision of Compliance Management Subject Matter Expertise
• Control expenditure and identify process improvements to contain and reduce costs
• Ensure development and continuous value add improvement to operational processes
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Deliver customer experience excellence in own service delivery aligned to 
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Display and encourage an appreciation of teamwork and inclusivity
• Manage team performance in achievement of business objectives
• Participate in planned activities that are appropriate for own and employee development
• Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
• Compile reports that track progress and guide business to make informed decisions
• Manages risks in own area of responsibility
• Organisational values and service standards
• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters

Qualification

• Minimum Qualification - bachelor's degree in legal or Compliance
• Preferred Qualification - Relevant Degree in Risk Management, registered as a Compliance Officer with the Financial Sector Conduct Authority

Experience

• 5 years experience in Regulatory Risk Management and Compliance
• Banking and Payments environment experience is essential
• Solid understanding of key legislations
• Proven experience engaging with Payments Association of South African (FAS), including participation in regulatory discussions and initiatives, working groups and industry forums.

End Date: August 11, 2025

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced
• mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy.
• Develop, maintain and improve IFRS9 and Capital impairment models, ensuring high accuracy and quality not only in the development, but also in documentation for successful model approvals and audits.
• Develop and apply analytical algorithms and methods to build, test and implement advanced mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e. reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making.
• Provide input into localisation of appropriate model building policies, standards, frameworks, and governance process and integration of business modelling and analytics value chain.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.

Requirements:

• Relevant degree in Mathematics, Statistics or similar is required
• Strong statistical modelling experience with credit is required 
• IFRS9 and Capital modeling a plus
• 5+ years' experience required in a similar role
• 2 years' experience in leading a team

End Date: August 11, 2025

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Are you someone who can: 

• Compile reports that track progress and guide business to make informed decisions
• Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership
• Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions
• Create Project Plans through collaborating with Team Members
• Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy
• Deploys integrated risk management, governance and compliance frameworks throughout area of responsibility
• Identify and participate in activities that are appropriate for own development as a life-long learner
• Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives
• Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values

You will be an ideal candidate if you: 

• Minimum Qualification - Completed relevant undergrad degree/diploma
• Preferred Qualification - Project management certification
• Additional Knowledge - SME in relevant function/field
• Experience - 7 to10 years project management experience

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

You can be a match if you have:  

• Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards that build the brand
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
• Monitor actual project progress and resolve issues speedily to enhance effective client service delivery
• Design integrated programme plans, identify resources for execution purposes, implement, identify risks and apply associated project

End Date: August 7, 2025

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Are you someone who can:

• Maintain Best Practice Financial Planning / Accounting with direct, control and maintenance of the financial planning within the Business Unit. Ensuring adherence to and meeting of budgetary forecasts and ensuring that all revenues and costs are accounted for appropriately for the properties in the business.
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
• Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Foster and enhance good business relations with Internal Clients (other Business units – Sales, Credit etc), external clients (e.g. FNB Group) and Independent Valuation contractors/Vendors to sustain and enhance the First National Bank market reputation in support of the high level of service being required.
• Direct and control all Business Unit policies, SLA's, procedures and mandates required to achieve the Business objectives by implementing best business practice solutions for the Property Business Market and manage property valuations for all the business units.
• Comply with governance in terms of legislative and audit requirements.
• Conduct Industry Related Research and Development on an ongoing basis, to identify latest market trends within the Property Industry, that directly impact the Valuation Business, by conducting market analysis/research and development, thus ensuring the Business Unit remains competitively positioned within the Industry.
• Analysis and Actioning of Reports by ensuring that all required reports are appropriately compiled, with the required analysis and interpretation of information being done, thereby adopting appropriate interventions/strategies in line with meeting the required Business Objectives.
• Plan and manage performance, skills development, employment equity, talent and culture of Team Leaders and teams in order to improve innovation, achieve efficiencies and increase competencies.
• Manage personal and management development to increase own skills and competencies for the managerial function and future Leadership growth opportunities.

You will be an ideal candidate if you:

• A property related business qualification is preferable, 
• Registration with the S.A. Council for Property Valuers Profession as a Professional Valuer or Professional Associated Valuer
• Registered member of the S.A. Institute of Valuers is preferable but not essential
• A minimum of 6 years’ experience in Property Valuations preferably with 2 to 3 years in middle management within a financial institution 
• Computer Literacy is essential
• A good knowledge of financial and accounting principles as they relate to the running of a business
• Knowledgeable in property related legislative requirements, town planning procedures and bye-laws, municipal bye-laws and township establishment procedures
• Procedures of the Surveyor’s General’s and Deeds Office is required

End Date: August 14, 2025

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Are you someone who can: 

• Achievement of embedded value hurdle rates/targets.
• Increase in average balance of the Business Unit assets as defined in the Financial Performance Report of the Business Unit.
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Maximise cross sell opportunities and strengthen client relationships at point of sale.
• Manage the growth of active customer Account Base through hunting, to increase client base.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions at point of sale.
• Leverage existing clients and grow portfolio through making contact and generating leads.
• Provide accurate and reliable sales statistics through daily cash-ups.
• Enter all Qualified leads into the sales pipeline or customer relationship management system and maintain on a daily basis.
• Analyse competitor information gathered and ensure active monitoring of market trends and influencers. Identify new business opportunities that impact on the industry.
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales activities with the specific aim to increase own sales results.
• Manage personal development to increase own skills and competencies.

You will be an ideal candidate if you:

• Certificate (NQF Level 5) in marketing, Business, Communications, or a related field
• 1 to 3 years of direct sales experience, with some exposure to digital media.

We can be a match if you have exposure to:

• Digital Marketing Expertise
• Strategic Understanding: Deep knowledge of digital marketing channels (search, social, programmatic).
• Campaign Planning: Ability to co-create integrated marketing strategies with clients.
• Performance Metrics: Understand KPIs like ROAS, CAC, LTV, CTR, and conversion rates.
• Adtech Fluency: Familiarity with platforms like Google Marketing Platform, Meta Ads Manager, and DSPs.
• Generative AI: Experience using AI tools for creative asset generation and personalization.

Technical Acumen

• Data & Analytics: Proficiency in Google Analytics, Looker Studio, and interpreting dashboards.
• Cloud & AI Tools: Understanding of Google Cloud Platform, machine learning basics, and AI-driven optimization.
• MarTech Stack: Knowledge of CRMs (e.g., Salesforce), CDPs, and marketing automation platforms.

Client & Stakeholder Engagement

• Executive Communication: Ability to translate technical concepts into business value for C-suite audiences.
• Account Growth: Identify upsell/cross-sell opportunities and expand client relationships.
• Industry Awareness: Stay informed on digital trends, competitor activity, and emerging technologies.

End Date: August 13, 2025

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

End Date: August 12, 2025

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: August 11, 2025

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Are you someone who can:

• Control expenditure and identify process improvements to contain and reduce costs.
• Configure, install, and test relevant system software on mainframe systems and d stribution platforms to support end user requirements.
• Monitor the security and efficiency of the IT infrastructure to continuously improve service delivery.
• Participate in planned activities that are appropriate for own development.
• Compile reports that track progress and guide business to make informed decisions.
• Manages risks in own area of responsibility.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant bachelor’s degree in information technology computer science, Information Systems or related field
• Preferred Qualification - Control M/O/R certification
• Experience - 3 to 5 years’ experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level
• Prior batch scheduling or software equivalent
• Programme/Batch monitoring
• Developer fix application
• Troubleshooting and analysis protocol
• Monitoring and command center knowledge
• Data processing
• Infrastructure knowledge
• Operating systems knowledge
• Redhat Certification

End Date: August 8, 2025

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Are you someone who can:

• Manage a team of test analysts, automators and performance testers working on all stages of structured testing.

You will be an ideal candidate if you:

• Provide IT expertise, advice and leadership in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards. Assist in the development of IT operational implementation plans and associated IT processes, methods, and techniques.
• Responsibilities 
• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify, and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test, and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

Qualifications and Experience 

• Must have COBOL and JCL experience.
• Knowledge of Java will be advantageous
• Minimum: B. Com, B. Eng., BSC Eng., BSC Informatics or related degree.
• 5 years + experience in programming and system design.
• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
• System Design experience advantageous

End Date: August 13, 2025

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Job Description

• To provide an effective and efficient service to clients by obtaining the correct medical and setting of underwriting requirements telephonically, that need to be referred to a Senior Underwriter for sign-off. Facilitation of such requirements related to new and existing business.
• The role requires you to perform assessment of life insurance applications based on medical occupation, avocation travel and financial information, ensuring adherence to underwriting guidelines.

Are you someone who can:

• Conduct tele interviews or tele-underwriting to assist applicants to complete their life insurance application for new policy or changes to an existing policy by asking prescribed questions about health and other information, accurately recording the responses in the administration system.
• Manage medical, occupation, part- time activities, travel & Financial Underwriting standard and substandard cases for: Disability and Critical Illness Underwriting, Income Protection, Business Cover, Group Risk, Alterations & Queries
• Ensure placement of cases according to reinsurance treaty and internal guidelines
• Liase with planners/ Business Development Manager on special terms, queries, presales and underwriting refreshers sessions with the front liners
• Ensure resolution of underwriting enquiries & cases
• Participate Chief Medical Officer sessions and other Underwriting training presentations (i.e, Case Studies, Sales training)
• Ensure Underwriting - medical queries and tasks allocated are resolved timely and effectively by providing first time resolution on enquiries.
• Ensure accurate completion of documentation as per departmental guidelines to meet client needs and effectively utilise IT systems to ensure accuracy of documentation.
• Ensure adherence to organisational best practice and legislative requirements. Adhere to policies and procedures and take corrective action where necessary.
• Ensure all risks to the company are mitigated, identified and escalated where necessary.
• Maintain product knowledge to respond to customer queries effectively and accurately.
• Stay abreast on industry regulations, trends and best practices in underwriting.
• Approve and countersign cases above the acceptance limits of the underwriter.
• Assess all applications not accepted by the online underwriting engine - initial applications, additional information and policy alterations.
• Provide fair and balanced underwriting decisions using the appropriate amount of evidence necessary

You will be an ideal candidate if you:

• Minimum: Grade 12 (NQF Level 4)
• Preferred qualification: Relevant undergraduate degree and Fit & Proper requirements for long term insurance category B1 for advice
• 3 - 5 Years of proven experience as an underwriter in the life insurance industry
• A proven working knowledge of Lump Sum Disability and Critical Illness, Income Protection, Business Cover and Group Risk
• Knowledge of insurance products, regulations, and underwriting guidelines and current practices
• Experience working with underwriting systems and tools
• Be competent in interpretation of doctors' reports, medical results and risk - linked to abnormalities of these.
• Assessment of medical, financial & occupational underwriting risk of an organisation.
• Proven experience as an underwriter in the life insurance industry

End Date: August 11, 2025

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Job Description

• Provide efficient and effective administration support to ensure the smooth running of a functional area.
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
• Resolve all customer queries efficiently, and within agreed timelines.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.
• Comply with governance in terms of legislative and audit requirements.
• Set up and maintain filing systems for the business unit to ensure efficient service is provided.
• Maintenance of all administrative processes for the department's operational activities.
• Provide efficient and effective administration support to ensure accuracy in the functional area.
• Provide timeous and accurate management information.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Manage own development to increase own competencies.

End Date: August 7, 2025

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Job Description

• To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
• You will be an ideal candidate if you have:
• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination
• You will have access to: 
• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

Additional Requirements: 

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: August 13, 2025

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Job Description

• To deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation, and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles

Hello future Private Clients Advisor

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
• Goal: Improvement on the lives of customers through simple, effective solutions that meet their needs.

Are you someone who can:

• Deliver exceptional experience and education to Private Clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles. 
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) - Essential
• Preferred Qualification - Certified Financial Planner (CFP)
• Experience - 3 to 5 years' experience within a Sales/Service area of a financial environment.
• Strong background in Banking /Investment / Financial Planning / Wealth Management

You will have access to:

• Opportunities to network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Opportunities to innovate, provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.

We can be a match if you are:

• Able to build sound relationships based on trust and openness.
• Achieving revenue and profit targets by growing portfolio base, providing independent holistic advice, solutions that ensure revenue and profit growth in line with stated KPI's across the Insure, Investments, Loans & Transact Pillar and Products.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Additional Requirements

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: August 31, 2025

go to method of application »

Job Description

• To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to: 

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

Additional Requirements: 

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: August 12, 2025

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy.

Are you someone who can:

• Solve complex problems with data
• Design intelligent pricing frameworks
• Create personalised reward strategies
• Work in a space where your work drives real business impact
• Effectively present complex data insights to both technical and non-technical audiences
• Drive strategic alignment by securing buy-in from senior stakeholder

You will be an ideal candidate if you: 

• Have a qualification in Mathematics, Statistics, Actuarial Science or similar
• Have 5+ years of experience as a Data Scientist 
• Have coding experienced in SQL and SAS
• Have experience with Teradata (beneficial)
• Have experience in pricing between product houses
• Are experienced with building strategy off the back of data
• Are an out of the box thinker 

End Date: August 13, 2025

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Job Description

• To manage the utilisation of resources on investigative assignments and projects. Investigate and report on fraud within the business.

Are you someone who can: 

• Provides FRM information timeously when requested; Utilises FRM resources where required to extract relevant information by collaborating and communicating with other client service team supervisors to balance client service goals with risk management activity and decisions.
• Effective flow of information to and from SABRIC; The cross linking of cases across banks; effective intelligence gathering.
• Reconcile customers account fees, interest and fraudulent transactions to be reversed the same day the file is received.
• Deliver an exceptional client experience that exceeds customers' and stakeholders' expectations through proactive and appropriate solutions and communication.
• Subpoena dates are met; Information in response to subpoenas is accurate; Complaints are tracked and responded to; Complaint responses are accurate; Ombudsman complaints do not result in business losses.
• Comply with governance in terms of legislative, regulatory and audit requirements.
• Effectively prioritise and focus on cases that are likely to yield results by ensuring team links different cases together and use tools and processes to full advantage to track down fraudsters.
• Conduct client awareness and staff training campaigns in order to effectively detect and/or prevent potential fraudulent activities.
• Ensure effective and efficient fraud monitoring.
• Develop and maintain a network of experts to ensure communication of solutions, benefits, risks and innovations in area of specialisation.
• Keep track of progress made in investigations by providing accurate input to the monthly CEO report and keep key stakeholder in the loop with respect to the progress in key investigations and effectively keep track of arrests and convictions.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Manage personal development to increase own skills and competencies.

Qualifications and Experience

• 5 years' of Fraud Experience
• Banking Financial Services will be an advantage
• Experience in syndicate Fraud
• At least 2 years of managerial experience
• BCom Law, Risk or similar

End Date: August 7, 2025

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Job Description

• To supervise and coordinate daily activities amongst a team in order to achieve a smooth workflow and business targets

Are you someone who can:

• Work Reassignment: Redistribute tasks from the four robots in the Commercial Lower (COML) segment equally among all vetting consultants, particularly when there are delays in the robots’ task allocation.
• Queue Monitoring: Oversee and manage work queues to ensure that all tasks assigned to vetting consultants are actioned promptly.
• Pended Payments Oversight: Monitor pended payments to confirm that each has a valid and documented reason for being on hold.
• Past Due Deals Management: Review the past due deals report regularly to ensure timely cancellation of overdue deals.
• Query and Complaint Resolution: Address all queries and complaints received from Bankers, Clients, or internal Advisory staff. All communications must be conducted via the Bank’s approved platforms, namely CommuniX telephone and the official Bank email system.
• Exchange Control Support: Provide Exchange Control advice and guidance to both client and internal teams as needed.
• Innovation: Ability to develop strategic solutions, identify process inefficiencies, and drive continuous improvement through innovative thinking.
• Risk Management: Demonstrate the ability to proactively identify potential risks and implement effective mitigation strategies to minimize impact.
• Leadership: Effectively manage the team to ensure smooth execution of daily tasks, while coordinating and leading stakeholder meetings as required.

You will be an ideal candidate if you:

• Have a minimum of an industry-related National Diploma
• Have 5+ years of Exchange Control experience in banking/financial services
• Have Excon vetting experience (will be an added advantage)
• Have an understanding of and ability to interpret the South African Reserve Bank Currency and Exchanges Manual.
• Have proven exposure to a leadership role

End Date: August 12, 2025

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: August 12, 2025

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy.

Are you someone who can: (Role Responsibilties) 

• Collaborate with cross-functional teams to identify and quantify revenue streams
• Develop data-driven business cases to support project prioritization and resource allocation
• Apply accounting and financial principles to build realistic business cases
• Design robust framework to identify and track notional revenue generated
• Incorporate financial metrics, market related data and operational KPIs into the revenue framework
• Extract, clean and analyze large datasets to generate inputs into for financial models
• Apply predictive analytics to forecast business performance
• Understand and clearly articulate accounting principles 
• Apply analytical- and accounting skillset to build business cases
• Utilize analytical expertise and financial accounting knowledge to enable data driven project prioritization
• Implement and automate frameworks to calculate revenue generated through a digital platform business integrating with financial services

You will be an ideal candidate if you possess:

• Qualification - B Degree Maths, Stats, Computer Science, Business Science, Finance, Accounting, Actuarial Science or equivalent
• Experience - 4+ years’ experience in a similar environment
• Additional Knowledge - Very proficient in SAS and SQL. Knowledge of other programming languages is advantageous
• Proficient understanding and ability to apply financial metrics
• Proficient in process automation
• Passionate about developing business cases to drive business decisions
• Excited to engage with cross-functional teams to understand and deliver business value  

You will have access to: (Benefits of the role)

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.
• Conditions that are flexible
• Opportunities to innovate
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing programs and financial fitness)
• Resources to help you with your professional development
• Generous leave policy
• Inspiring work environment
• Preferential employee banking rates

We can be a match if you are: (Behavioural attributes)

• Curious - you're driven by always wanting to know more and learn more
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is

End Date: August 10, 2025

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Are you someone who can:

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
• Resolve all customer queries efficiently, and within agreed timelines
• Provide efficient and effective administration support to ensure accuracy in the functional area
• Comply with governance in terms of legislative and audit requirements
• Provide timeous and accurate Management Information
• Manage own development to increase own competencies
• Managing costs / expenses within approved budget to achieve cost efficiencies
• Maintain an efficient electronic tracking and monitoring processes on all activities and timelines for administrative and process support
• Improve business decisions by providing accurate and reliable business intelligence

You will be an ideal candidate if you have:

• Minimum 3 years admin experience
• Relevant qualification preferred.
• Strong knowledge of customer experience

End Date: August 12, 2025

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Job Description

• To assist in proactively managing a portfolio of FNB Private Wealth Clients with a team of Private Advisors through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Role Purpose:   

• To assist in proactively managing a portfolio of FNB Private Wealth Clients with a team of Private Advisors through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Are you someone who can: 

• Provide sound services and recommendations based on customer and client needs, current information, and trends.
• Provide an efficient administration service through careful and timeous planning, reporting, and updating of all relevant information.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro-active client engagement.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Achieve expected financial targets and uphold associated service levels.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Act responsibly with work related resources to contribute to cost containment.
• Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Contribute to innovation by finding faster and more accurate ways of working.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group (FRG).

You will be an ideal candidate if you: 

• Relevant NQF7 Level Degree in Finance, Economics or Accounting.
• Completed RE5 qualification
• Have 2 - 3 years’ experience within a Sales/Service area of a banking / financial environment.

Additional Requirements                        

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: August 16, 2025

go to method of application »

Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: August 12, 2025

go to method of application »

Are you someone who can:

• Can design and have implementation experience with large scale data developments, data warehouses, operational data stores and data marts?
• Understand and can design and implement data pipelines?
• Understand system specification?
• Understand quality data management?
• Can code in database and data management languages for both DML and DAL, pipelines and data engineering related tasks?
• Have implemented master, reference and metadata solutions?
• Creating procedures and other code artefacts with high degrees of complexity in multiple data pipeline solutions?
• Know how to work in projects and being involved from the planning design phase?
• Build sound relationships with a broader team and variety of stakeholders?
• Engineer and leverage processes and technologies to meet business needs?
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you: 

• Qualifications: Certificate or Diploma in a Computer Science, Information Systems or related field.
• Experience: 3 to 5 years of experience in a similar environment, of which 1 to 2 years has been at a mid to senior level.
• Ab-initio and Teradata experience would be highly advantageous.

You will be the idea candidate if you:

• Have worked with data unit testing.
• Finance experience is an advantage, as would be any banking experience.
• Have developed databases, data warehouses, data marts and operational data stores.
• Have experience in SQL languages.
• Have good communication skills.
• Have a strong drive to pay attention to detail.
• Understanding of and implementation of database performance optimization, tuning, analysis and specification.
• Solution definition and problem-solving skills.
• Experience and knowledge of cloud computing desired.
• Good understanding of business processes.
• Strong organizational skills.
• Excellent interpersonal, communication, and negotiation skills.
• Knowledgeable about all phases of the software development life cycle.
• Good knowledge of modern data engineering principles and best practices.
• Certificates to demonstrate knowledge and competency are an advantage.

End Date: August 11, 2025

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Are you someone who can: 

• Ensure compliance with internal policy and standards Contribute to policy and standards for data
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
• Monitor customer feedback reports and align processes to maximise efficiencies
• Interpret business strategy and requirements and translate the business requirements into a set of data requirements, data solutions, and data assets (aligned to the FirstRand target Information Architecture) that support and enable the business requirements
• Act as an internal consultant to business areas by understanding business needs, scoping data requests, synthesising insights, and recommending solutions to key business partners in collaboration with other members of the Data and Analytics community across FirstRand
• Ensure that process conforms to business objectives and complies with Group and various regulatory parameters
• Define and evaluate options and develop a business case for proposed best solution to validate business logic and overall business benefit for the proposed solution
• Partner with stakeholders to grasp problem specifics - collects, processes and analyses data to quantify the scope, nature and severity of the problem
• Understand data and analytics tools as well as big data technologies to drive analytics and enable client self-service on routine queries and support business in the documentation and development of business and system development life cycle (BDLC and SDLC)
• Monitor the operational and functional benefits derived from the solution and ensure that changes are facilitated where proposed benefits are not realised
• Facilitate workshops and joint application development (JAD) sessions in support of the development of data products (e.g. surveys, benchmarking exercises, etc.), and liaise with relevant stakeholders through various channels to provide input, guidance and advise on details required
• Prepare and present findings in written and verbal reports to key stakeholders
• Consult with business on requirements, determine if offering exists and provide guidance and advise on way forward
• Partner and collaborate with relevant stakeholders to develop appropriate data requirements, data assets and data solutions
• Facilitate outcome to relevant stakeholders for socialisation and prioritisation
• Control expenditure and identify process improvements to contain and reduce costs
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
• Participate in planned activities that are appropriate for own development
• Display and encourage an appreciation of teamwork and inclusivity
• Work with the Data Architect and Solutions Architect to make improvements and changes to existing data products to align better with team strategy.
• Assist BIAs in the team with Data Model Development and Solution Implementation in line with agreed frameworks.
• Develop SAS Code and Power BI Semantic Models, and Reports in line with requests from business or as instructed.
• Build and maintain Visualisation Standards and Templates as per the team strategy delivered by the Team Manager.
• Facilitate Audit data as required by both Internal and External audits and facilitate ongoing data products to monitor audit requirements.
• Develop solutions that enable the team to succeed and improve turnaround times to enable a 30% capacity unlock across the team.
• Ad hoc analysis as required to help deliver solutions on time if capacity is overstretched.
• Demonstrate exceptional skill in SAS, Power BI, and Teradata.

You will be an ideal candidate if you possess:

• Qualification – Any technical, statistical or analytical degree with certifications in Data Analysis tools (SQL, Power BI, SAS etc.)
• Experience - 5+ years’ business intelligence experience

You will have access to: (Benefits of the role)

• Opportunities to network and collaborate.
• Opportunities to innovate.
• Conditions that are flexible
• Opportunities to innovate
• Focus on health and wellbeing
• Resources to help you with your professional development
• Generous leave policy
• Inspiring work environment
• Preferential employee banking rates

We can be a match if you are: (Behavioural attributes)

• Curious - you're driven by always wanting to know more and learn more
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

End Date: August 11, 2025

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Job Description

• To ensure client frontline engagement to drive sales of Trade and Working Capital solutions by acquiring, executing, retaining and expanding business to achieve sales targets through the execution of a defined origination and sales plan, originating and structuring deals

Are you someone who can:

• Ensure client frontline engagement to drive sales of Trade and Working Capital solutions by acquiring, executing, retaining and expanding business to achieve sales targets through the execution of a defined origination and sales plan, originating and structuring deals
• Develop, encourage and nurture collaborative relationships across the FirstRand Group
• Prevent wastage, and on an ongoing basis identify process improvements to contain and reduce costs
• Deliver internal and external customer service excellence through adherence to quality service standards
• Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes
• Analyse and interpret Financial Statements to determine deal structures
• Compile and present specialist credit reports and term sheets
• Consider risks related to the deals and obtain credit approval from relevant forums
• Initiate meetings with key stakeholders to track progress, manage expectations to ensure stakeholders' requirements are delivered
• Provide input into legal documentation and ensure that all processes are completed leading up to the closure of the deal

You will be an ideal candidate if you:

• Minimum Qualification - B Com degree (business related)
• Must have 5 years’ credit experience with a thorough knowledge of Trade instruments, and must be able to use these trade instruments to structure a trade deal for the client/bank
• Must have good presentation skills as the successful candidate is expected to present suitable structures to a client and bank (including credit)
• Must be skilled at negotiating and closing structured trade deals, often focusing on identifying opportunities, building relationships, and crafting winning strategies to achieve favorable terms for both the client and the bank

End Date: August 17, 2025

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Are you someone who can: 

• Write, test and debug Java applications, ensuring high performance and scalability
• Conduct peer reviews, refactor code and follow best practices to improve efficiency and maintainability
• Identify and fix software defects, performance issues and security vulnerabilities
• Keep up to date with new Java frameworks, libraries and development trends to enhance application development
• Design, implement and optimize database queries and interactions using MySQL databases

You will be an ideal candidate if you: 

Have experience with the following tech stack:

• Java 11/17
• Springboot
• MySQL
• Hibernate
• Flyway \ Liquibase
• Docker
• Kubernetes
• CI/CD
• Maven
• SonarQube
• GIT
• Have experience with the following tech tools:
• Atlassian stack
• Intellij
• Linux
• MS Teams
• Have 4+ years of experience as a Java developer
• Have a qualification in Information Technology, Informatics or equivalent

End Date: August 14, 2025

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Job Description

• To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.

The Ideal candidate must have the following exposure:

• Achieve net profit growth for business
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Manage existing clients and grow portfolio through making contact and generating leads
• Manage the growth of active customer Account Base to increase client base
• Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Enter all Qualified leads into the sales pipeline and maintain on a daily basis
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies
• Deliver individual results through personal effort and skill.
• Build and maintain strong relationships with our internal and external stakeholders

You will be an ideal candidate if you are:

• FAIS Compliant (RE5)
• Have obtained 2-3 Years Retail or Commercial Banking Experience
• NQF5 (Financial)  
• Must be able to work in a call centre environment
• Must be able to work in Cape Town Central

End Date: August 17, 2025

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Job Description

• Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed
• This role will require an overall and in-depth understanding of risk and credit processes, systems, information requirements, flows and functional system requirements

Are you someone who can:

• Define, build, develop and maintain the business processes for Risk and Credit to help identify and understand the workings of the business, and thereby to derive the business requirements and constraints that the resultant systems implementations must address (Including current and to-be business processes)
• Determine the impact of change of proposed projects on the business and on the IT systems supporting the business
• Perform impact assessments on new requirement and their impact on upstream and downstream systems and stakeholders
• During analysis ensure that the full end to end process and dependencies have been assessed
• Analyse the gaps between the current and future state to determine the extent of change required to realise the future state objective. Identifies processes in need for re/design (e.g. due to inefficient operations) and identifies options to improve them gaining stakeholder buy-in
• Document end-to-end process flows with reference to existing documentation generated to date i.e. capture the activities performed in a business process, inputs, outputs and resources used for those activities, including performance measures
• Analysing business processes and system requirements, with ability to propose re-engineering or optimization of processes
• Understanding functional and technical system specifications in order to be able to identify business solutions, opportunities and system limitations
• Applying and influencing the use of Business Architecture guidelines to ensure consistent and high-quality business requirements/functional/process specifications for any solution
• Assisting Technical Designers in translating the business requirements and functional/process specifications into detailed technical requirements
• Identifying proactively operational problems and proposing solutions
• Interfacing with other Business Analysts and Project Managers
• Working closely with the technical architects in defining the systems landscape
• Challenging business demands and identifying duplications or redundant needs
• Participate in conceptualisation, design and planning of projects for product house, business unit or segment.
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness, and report on variances.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Provide subject matter expertise and thought leadership in area of expertise.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.

You will be an ideal candidate if you: 

• Minimum Qualification - Relevant Degree in BSc Information Systems, Bsc Engineering, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc or related
• Experience - BA - 3-5 Years experience (Credit)
• Knowledge Required - Solution viability assessment and business case orientation
• Basic understanding of developing business cases
• Knowledge of data analysis and interpretation
• In depth understanding of financial data and banking information systems
• Expert knowledge of Excel and Access
• Experience with development and interpretation of reports
• Strong knowledge and use of design process tools (e.g. Visio, Firstmap)
• Experience in documenting and implementing complex and/ or multiple projects/ initiatives in line with business vision and strategy
• Experience in financial industry beneficial
• Experience or knowledge of data systems and automation beneficial

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you can:  

• Compile reports that track progress and guide business to make informed decisions
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Prevent wastage and identify process improvements to contain and reduce costs
• Improve efficiencies by reviewing assigned business processes to identify and address operational, financial and technological risks

End Date: August 11, 2025

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Job Description

• To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
• Achieve net profit growth for business
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Manage the migration of accounts from transactional to Self Service
• Manage the growth of active customer Account Base to increase client base
• Maximise cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Compliance with procedures and processes contained in the Golden Rules.
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies

End Date: August 13, 2025

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Are You Someone Who Can 

• Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy 
• Resolve challenges and act autonomously in creating resolution within the Agile space 
• Enable cross-functional development teams to deliver quality software as effectively as possible whilst upholding the values, principles and practices of scrum methodology and the agile manifesto both personally and within the team 
• Work with both Kanban and Scrum simultaneously depending on the team 
• Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs 
• Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG 
• Participate in planned activities that are appropriate for own and employee development 
• Help the Development Teams understand the need for clear and concise Product Backlog items 
• Assess and evaluate of the current Agile environment within allocated Development Teams 
• Coach the development teams in self-organization and cross-functionality 
• Review and report on the performance of the teams 
• Implement customer service solutions demonstrating the shared values 
• Deliver internal and external customer service excellence through adherence to quality service standards 
• Ensure that scrum is understood and enacted 

You Will Be An Ideal Candidate If You 

• Minimum Qualification - Completed relevant Diploma in a related field 
• 4 – 5 years’ experience in Programme and Project Management 
• 3+ years' experience in a Scrum Master role 
• Experience in banking or financial services sector 

End Date: August 15, 2025

 We Can Be a Match If You Can 

• Coach the development teams in self-organization and cross-functionality 
• Review and report on the performance of the teams 
• Implement customer service solutions demonstrating the shared values 
• Deliver internal and external customer service excellence through adherence to quality service standards 
• Ensure that scrum is understood and enacted. 

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Job Description

• RMB Private Bank offers leading wealth management advice and private banking solutions that span all stages of our client’s wealth journey. Our strong record of excellence, combined with a reputation for innovation and a genuine interest in the people we serve, inspires us to craft insightful solutions that evolve as our clients’ financial needs and aspirations change. 
• While most Private Banks compete on the same basis, it is RMB's people, our owner-manager culture, collaborative spirit, and values that distinguish us from the rest. As a respected talent brand, RMB Private Bank creates an environment where exceptional people can create their own opportunities, supported by sound banking principles and innovative thinking.

Responsibilities                                

• Act responsibly with work related resources in order to contribute to cost containment.
• Achieve expected financial targets and uphold associated service levels.
• Deliver exceptional and high quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide sound services and recommendations based on customer and client needs, current information and trends.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Compile reports that track progress and guide business to make informed decisions
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro-active client engagement.
• Contribute to innovation by finding faster and more accurate ways of working.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG.

Qualifications and Experience                      

• Relevant Degree in Finance or Economics or Accounting.
• Preferred Qualification: FAIS accreditation required (RE).
• 2 - 3 years’ experience within a Sales/Service area of a financial environment.

End Date: August 13, 2025