Senior Business Analyst: PM at Oceana Human Resources Professionals

Reference
OGL - SBA/PM

Salary
ZAR/month

Scope and purpose

Responsibility for ensuring that two or more areas of SAP (PM at a minimum) are optimised for Oceana, and properly embedded, understood and utilised.

Reporting to the Head of SAP.

Key Accountabilities

• SAP compliance with obligations (including legislation, regulatory, contractual and agreed standards/policies)
• SAP PM solution that fully addresses Oceana's current and immediate needs
• Creation and maintenance of a pipeline of changes and projects that aligns SAP PM with Oceana's foreseeable plans
• SAP PM solution design (including change requests), ensuring that strategies, policies, standards and best practices are applied correctly and consistently
• Individual and team service delivery against agreed SLAs and KPIs
• Adherence to defined targets, procedures, standards and measures for quality and customer satisfaction
• Excellent end user adoption, uptake and understanding
• Minimisation of preventable incidents
• Automation of feasible administrative and operational tasks
• Active and positive engagement with end users, application support and third parties
• Effective ongoing knowledge transfer to other IT staff, third parties and end users
• Successful delivery of medium and high complexity changes and projects on-time and on budget, including management of third-party resources where applicable
• Coaching and training users with regards to the use of IT assets and policies
• Effective vendor and contract management
• Maintenance of up-to-date practical skills and knowledge

Skills and Requirements

• Excellent communication, interpersonal and presentation skills.
• Excellent organisational and time management skills.
• Ability to work under pressure and manage upwards and downwards.
• Creative thinker with vision, coupled with pragmatic can-do attitude.
• High attention to detail.

Qualifications

• Bachelor degree in related field required Master’s degree in related field highly desirable
• SAP qualifications in PM SAP module