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  • Posted: Jun 11, 2021
    Deadline: Not specified
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    The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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    Senior Business Analyst

    Purpose of the Job    

    • We are a business with over 140 000 employees, thousands of stores, and a network of distribution centres across 14 countries. We serve local communities with the lowest price promise. Over 24 million people shop in our footprint of more than 2 892 stores every day. Join the largest private-sector employer in South Africa and a leading employer in Africa as a Senior Business Analyst. You will be responsible for ensuring that efficient and cost-effective business solutions and processes are in place to address business needs/requirements.

    Job Objectives    
    1. Information Seeking and Analysis:

    • Analyse and understand the current business environment and strategies
    • Understand the current trends and developments in the industry
    • Requirement elicitation:
    • Work with business and user in departments in the identification and documentation of user requirements
    • Assess and document the business implication of user requirements to the business and its process and information
    • Propose and document capability, process, functional, and information management improvements where appropriate
    • Define business rules and guide the implementation of these rules in the development of the various application systems
    • Facilitate the definition of business solutions and evaluate solution options, including cross-functional and cross-business solutions

    2. Leadership, Facilitation, and Influencing:

    • Gain knowledge within a specific area and share that knowledge across the team.
    • This includes interviews, presentations, and workshop facilitation with both business & IT:
    • Work closely with Systems Analysts, Project Manager, and other Business Analysts to design and implement solutions
    • Provide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
    • Engage the most appropriate business representatives to obtain input and agreement on alternatives that are presented
    • Assist other Senior Business Analysts to monitor portfolio activities
    • Coach and mentor domain stream BA’s in BA tools and processes
    • Provide input to strategic planning and setting of goals objectives
    • Assist with prioritising business requests
    • Understand interdependencies across capability areas

    3. Building and Maintaining Relationships and Communication Lines:

    • Build and maintain a trust relationship with business users – by delivering what was promised and facilitating understanding
    • Accurately communicate the business requirements to IT and other stakeholders, to ensure that business needs are effectively and efficiently addressed. Keep Business User informed of any changes.
    • Train business users as the need arises:
    • Render support and facilitate sessions for end-users, including training where applicable.
    • Continuously support the business environment:
    • Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends, and developments in the technology field
    • Maintain an understanding of enterprise business systems and their use.

    4. Theoretical knowledge and application:

    • Research, document and prepare business cases on appropriate technologies and business solutions, which will align with the business strategies of the organization
    • Define scope of business solution and ensure understanding of scope by business and IT stakeholders
    • Review technical solutions and business processes against business requirement specifications
    • Assist in the identification of data conversion and reporting requirements
    • Facilitate and coordinate Business Scenario development and User Acceptance Testing
    • Understand, document, and escalate project issues and risks with other business and IT areas to coordinate interdependencies and resolve issues.

    5. Time Management:

    • Deliver required tasks and documentation on time, and within agreed timelines.

    Qualifications    

    • Degree/Diploma in Information Systems, Technology or Analysis
    • Diploma in Business Analysis (National Certificate ….) FTI
    • Experience    
    • 5 years of Business Analysis experience within a Business Analysis role
    • 5 years ERP experience (related to business domain)
    • 2 years Retail industry
    • 3+ years Experience with complex integrated environment

    Knowledge and Skills    

    • Presentation and Workshop facilitation skills
    • Estimation and planning of business analysis effort for projects
    • Business Modelling tools – preferably ARIS
    • Business analysis and elicitation techniques
    • Process re-engineering and improvement

    Method of Application

    Interested and qualified? Go to Shoprite Group of Companies on shoprite.erecruit.co to apply

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