Senior Buying/Sales Administrator at SA Metal Group

Duties and responsibilities include:

• Work closely with the Buying department and Management to plan, coordinate and deliver quality customer service
• Managing verifying, updating and maintaining customer/dealer information and related documentation
• Managing customer collection process and keeping the customers abreast of any changes
• Liaising with customers/dealers daily with any price changes and assisting with quotations
• Liaising with various internal departments such as Payments, the Cash office, Production and the transport division to ensure the smooth flow of operations
• Screen new leads – determine viability or make recommendations
• Handle and seek to resolve any load queries
• Managing daily capturing and distribution of tonnage reports
• Maintaining multiple administrative tasks e.g. typing letters, creating and maintaining spreadsheets, extracting reports and information on various office packages
• Reviewing and managing office systems to efficiently deal with the paper and process flow of the Buyers/Scrap Metal Representatives and the department
• Adhoc duties include verifying time and attendance, drafting, verifying and editing departmental documentation, processing of invoices on an in-house payment system, ordering stationary on in-house system

Qualifying Experience:

• Grade 12 or equivalent
• Secretarial/Office Administration course Diploma/ Certificate
• At least 5 - 8years’ experience in a similar role
• Background in sales administration environment is preferred
• Customer service orientated
• Knowledge of commodities

Qualifying Attributes

• Strong telephonic etiquette
• Excellent planning, organisational, and decision-making skills
• Excellent oral and written communication skills on all levels
• Professional attitude
• Confidentiality, tact and discretion essential
• Computer Literacy viz. Microsoft Office Suit
• Ability to work within a team and independently
• Ability to multi-task and manage demanding workload in a pressurised environment
• Display a professional work approach
• Logical and detail orientated methodologies
• Excellent standards in execution
• Excellent problem solving skills coupled with the ability to think on your feet
• Commitment to a strong business ethic and integrity