Senior Change Management Practitioner at South African Reserve Bank

The main purpose of this position is to develop and implement a comprehensive project change management plan that will lead to quality execution and sustainability of change initiative(s), and help client departments in the South African Reserve Bank (SARB) to adjust to the relevant change(s) and encounter the benefits of information technology (IT) project change initiatives.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Define own work plan and change management deliverables in alignment with the Manager: Project Change Management, and prioritise own deliverables and work activities.
• Deliver high quality and relevant work which includes deliverables such as:
• project change management strategies or approach to a project initiative;
• communication plan;
• stakeholder analysis and management plan;
• sponsor/owner/leadership action plan, where needed;
• project change management risk register;
• project change management progress report/dashboard;
• coordinate actions linked to the systems training team;
• collaborate with human resources change management where relevant and needed; and
• work plans/implementation plans for all of the above.
• Build and sustain client relationships and understand potential impacts to key stakeholders.
• Manage the change component of projects and deliver on time, within budget and with requisite quality standards and uptake of the change initiative.
• Make business impact by delivering results that leave a lasting effect or difference.
• Facilitate adoption of new behaviours required to realise the benefit of change.
• Engage key stakeholders to better understand their vision of success and help them identify how they could contribute to the overall vision of success.
• Propose improvement to workflow and application of processes, where relevant.
• Work in collaboration with the Systems Training team.
• Work to get vendors aligned and on board as part of the project team, where relevant and needed.

Job requirements

• To be considered for this position, candidates must have:
• a Bachelor’s degree in Psychology, or Business management or an equivalent qualification; and
• five to eight years’ experience in a project change management environment.

Additional requirements include

• exposure to IT projects will be an added advantage;
• proficiency in English (both verbal and written skills);
• business acumen;
• presentation skills;
• facilitation skills
• team player;
• understanding a project lifecycle and project environment;
• solid understanding of change activities and processes on projects; and
• ability to work in ambiguous situations.