Senior Clerk Traffic: Administration_MN3770/24 at Midvaal Local Municipality

REQUIREMENTS

• Grade 12. 
• Relevant Traffic Back Office Qualifications will be an added advantage. 
• Computer literacy Certificate. 
• Valid Driver’s License. 
• Computer literacy (MS Word, excel and PowerPoint). 
• Cashier functions experience. 
• Knowledge of Traffic Contravention System. 
• Customer care skills. 
• Be able to work under pressure and working within the applicable time frames. 
• Excellent communication and interpersonal skills (verbal and written) 
• Skills and Competencies associated with vocation: adaptability, communication, assertiveness/leadership skills, conflict and stress management, negotiation skills, problem solving skills, office/diary management skills, strong administrative skills, writing and typing skills, attention to detail. 
• 2 to 3 years’ relevant experience in traffic administration within a local authority or similar pressurized environment.

DUTIES

• Responsible for day to day managing of processing office and cashier functions. 
• Supervise and oversee both administration and processing office. 
• Supervise customer care services and respond to customer queries. 
• Monitor performance and to ensure smooth capturing and correct editing process. 
• Implement and Monitor Council Policies and procedures in line with the Legislation. 
• Responsible for handling and to verify admission of guilt register.
• Manage clerk of the court functions. 
• Responsible for representations via email, fax or those submitted personal. 
• Liaise with Law Enforcement Superintendent regarding submission of new fines. 
• Perform any other related Ad Hoc task and duties as requested or required by management (supervisor) from time to time.