Senior Cloud DevOps Engineer at Hollard Insurance

Your duties & responsibilities

The key focus areas of this role are:

• Provide technical leadership and clear context to engineers at all levels across internal and external product squads. 
• Assume technical accountability for successful implementation of changes.
• Promote adherence of engineering standards and best practices.
• Promote timely feedback to drive continuous improvement, automation, and focus on value delivery.
• Produce, contribute, and maintain technical designs, be an expert of IT products under your team’s remit.
• Assess and manage technical risks, ensuring the non-functional requirements are being captured and met.
• Be hands-on the tools and collaborate with multiple product squads to deliver collective outcomes, covering the following:
• Implement platform provisioning and maintenance solutions, e.g., setting up cloud platform resources, middleware configuration, databases, etc.
• Implement release engineering solutions, e.g., setting up release pipeline, release notes, application deployment, etc.
• Implement operational workflow and orchestration solutions, e.g., job scheduling, file transfer, etc. 
• Implement business continuity solutions, e.g., monitoring, backup, recovery, etc.
• Implement workforce computing solutions, e.g., provisioning end user computing resourcing, identity & access management, etc.
• Implement operations automation using configuration and orchestration toolsets, as well as scripting frameworks.
• Triage and undertake root-cause analysis of support incidents and issues.
• Assist your team in tracking application issues and provide clear feedback on potential changes or improvements where applicable.
• Identify, analyse, and support resolution of application issues with internal and external parties.
• Support technical work breakdown, estimation, and assignment.
• Support team leads and members on all technical matters to achieve team outcomes.
• Contribute the realization of the technical vision of the IT products that are being built, ensuring alignment to enterprise quality assurance and governance practices, be an advocate of DevSecOps practices.
• Develop good understanding of Hollard’s IT ecosystem.
• Collaborate with product owner, capability leads and team members to develop solutions that are fit for purpose and align to the enterprise intelligent operations strategy. 
• Contribute to design of operations enablement capabilities, and continuous improvement of them.
• Stay on top of relevant industry best practices and trends, as well as changes to compliance requirements.

Required Knowledge and Experience

• 5+ years of experience in senior engineer role targeted at the cloud, preferably Azure.
• Solid experience with various DevOps concept, tools, and technologies.
• Solid experience of CI/CD and related toolsets, good exposure to Azure DevOps.
• Solid experience with cloud infrastructure setup and Infrastructure as Code (IAC).
• Solid experience with operations integrations (e.g., system integrations via API, file transfer, etc.).
• Solid experience in Agile framework supporting CI/CD processes. 
• Good experience with infrastructure and network management (e.g., system patching, middleware
• upgrade, monitoring, etc.)
• Good experience with local data centre resource management and setup. 
• Good understanding of security and vulnerability management (e.g., firewall configuration, endpoint 
• upgrade, security patching, etc).
• Industry / business knowledge of the Australian Insurance market (preferably with experience of 
• General Insurance) is highly desirable.                                          

Educational Requirements

•  Qualifications (Formal study undertaken and completed)
•  Tertiary qualification in Computer Science or related Technology discipline preferred.
•  Azure and/or DevOps related certifications are highly desirable