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  • Posted: Apr 6, 2022
    Deadline: Not specified
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    KPMG is the authoritative voice in Africa - unmatched in our ability to provide excellent service to our global, regional and local clients. KPMG in Africa's footprint ensures our forward-thinking, skilled professionals understand the complexities of doing business on this continent. Our deep expertise on Africa’s contrasts and opportunities and long-s...
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    Senior Data Centre Specialist(Job Number: 22000041)

    Purpose of position:

    The Data Centre Specialist is part of a team responsible for the day to day management of availability, continuity and capacity management for Data Centre (DC) and Cloud elements for the KPMG Southern African region.

    Key accountabilities:

    • Day to day management of the Teams phone system on premise functionality.
    • Management of the firm’s email services be it O365, there are day to day email relay and external email related support tasks to be completed.
    • Servicing of eDiscovery requests for data hosted in the O365 environment.
    • Part of a team that will include the managing of Cloud hosted applications and services.
    • Limited support for some on premise applications.
    • Part of a team responsible to address ongoing vulnerability risk management.
    • As required completed Data Centre related work, including Hyper-visor, storage, backup and relevant application tier elements this includes relevant ITIL domains including incident, change, problem and capacity management.
    • Participate in design, plan and implementation of Business continuity and Disaster recovery capability for on premised DCs or Cloud solutions.
    • Actively contribute and participate in KPMG’s cloud migration plans.
    • Day to day proactive management and monitoring of all elements of DC or Cloud performance.
    • Engagement with Vendors or KPMG Global IT to ensure delivery against SLA and contract
    • Contribute to new service deliverables including input into architecture and system design, product installation, and ongoing support escalation.
    • Maintain Technical Documents, Support and Operations manuals and Knowledge Base articles.
    • Where applicable internal candidate to continue lead roles if based in a different city or country.

    Person specification:

    Relevant Skills

    • Relevant Tertiary IT qualification
    • Microsoft MCSE or MCP courses advantageous (Azure Cloud, Teams)
    • VMWARE and or Hyper-V Administration
    • Azure Cloud administration will be advantageous
    • Successful completion of vendor administration training of relevant technologies
    • ITIL Foundation
    • Network+
    • Experience \Understanding of ITIL Concepts, Change Management Processes
    • Ability to deal effectively with individuals at all levels
    • Ability to work independently and as part of a team.
    • Comfortable to lead in their area of expertise, but also able to follow as required by the team
    • Good organisational skills to ensure effective planning and prioritisation takes place regularly
    • Will be required to work outside normal office hours when necessary as part of performing role.

    Personal Attributes

    • Excellent client focus
    • Ability to deal with conflict
    • Extremely high level of confidentially and integrity
    • Able to maintain a friendly, professional manner when liaising with clients, even in challenging situations
    • Ability to multi-task
    • The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity
    • The ability to work well under pressure and to perform to deadlines
    • Team player who is self-aware
    • Strong organisation skills; a self-starter with initiative, ability to foster innovation and a common sense approach to problem solving
    • Sound decision making ability with the ability to consult where needed
    • Focus on continuous improvement within the ITS function while advancing an ethical environment
    • High level of attention to detail and a desire to drive quality
    • The ability to work unsupervised
    • Effective communication and managing expectations is critical.

    Method of Application

    Interested and qualified? Go to KPMG South Africa on kpmgza.taleo.net to apply

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