Senior Debtors - Hospitality Industry at The Capital Hotels, Apartments & Resorts

Responsibilities within the role: 

• Manage the process of debtors invoicing and the distribution thereof to clients
• Manage the process of/and distributing debtors statements to clients
• Following up on outstanding payments to ensure debtors book is clean
• Identifying risk and potential bad debt accounts
• Processing of online payments and credit card refunds
• Maintaining and managing a close working relationship
• Responsible for the Accounts Receivable Age Analysis
• Creation of new debtors’ accounts 
• Resolving debtors’ queries 

Minimum Requirements:

• BCom Degree or Similiar qualification 
• A minimum of 5 Years experience in a Senior Debtors role 
• Hospitality experience advantageous
• Previous team management experience
• Strong attention to detail
• Deadline driven individual
• Ability to multi-task
• Multi property or multi company management experience essential
• Experience with High Volume transactions
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Huge emphasis on staff training and development
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills