Senior Digital Product Manager at Flash Group

RESPONSIBILITIES:

• Adopt Business, Collaboration, Viability Process (BCVP)
• Perform market research and competitor analysis
• Build user stories to draw diagram and build transactional flows
• Draft business requirement documents
• Best in class functional UI / UX design
• Optimise existing transactional flows
• Own full product design
• Signoff Technical documentation and business requirement document
• Build and manage product technical roadmap
• Manage digital lifecycle and releases
• Participate in Scrum meetings and product sprints
• Monitor front-end transactions to identify possible failures or errors
• End to end front-end testing
• Engage with Technical Integrations team to ensure accurate and timeous delivery
• Manage error messaging and mapping
• Manage new and enhancement of product integrations
• Optimise and ensure compliance of Slip templates. (1Voucher slip interoperability)
• Management of product directory and catalogue
• Grow product/s though data insights working with Growth Manager.
• Perform analytics to measure ROI, and product growth digital usage to make informed decisions to change or enhance for best user journey
• Overall Business Support education and escalations
• Mentors less experienced staff

MINIMUM REQUIREMENTS:

• 6+ years of relevant product management experience
• Industry Experience (relative to the role)
• Experience in mobile product vending
• A strong technical background with software development experience and or understanding of the software development life cycle.
• Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product feature and technical designs.
• Experience working with content management systems and product catalogues preferrable.
• Understanding of app UI/UX, design and enhancements
• Experience with apps, website Android, IOS, and USSD platforms. WhatsApp experience advantageous.
• Experience managing multiple projects/products from concept to deployment and postproduction tracking.
• An unparalleled bias for action with an ability to operate in an uncertain, dynamic, robust and fast paced environment with tight deadlines.
• Flexible, accountable and willing to go beyond your day-to-day job
• A passion for understanding the data and deriving decisions based the understanding gained
• A track record of product ownership and successful delivery

SKILLS:

• Manage priorities and do self-learning of the industry and product trends
• Excellent written and verbal communication skills
• Extreme attention to detail
• Good negotiation skills to prioritize projects and get commitments from internal stakeholders, including product development teams and leaders at multiple levels across the organization and with external partners where required
• Experience working in an Agile environment with cross-functional teams
• Customer centric product and solution outlook
• Excellent collaboration

BEHAVIOURAL SKILLS / ATTRIBUTES:

• Very strong EQ and business acumen
• Passionate and self-motivated individuals who is focused on delivery, quality and outputs
• Initiative to ensure sustainable product lifecycle success
• Proactive and takes initiative to drive product management success