Pick Me Recruitment, established in 2018, is a specialist recruitment agency, based in the Western Cape.
With over 20 years first- hand experience and clear understanding of service excellence, industry passion, business growth and staff retention in various divisions of the hospitality spectrum. We are committed to recruiting and placing candidates in top ...
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Senior Front of House Manager – Upscale Dining (Iconic Stellenbosch Wine Estate)
We have a dynamic opportunity for a seasoned Senior Front of House Manager on an iconic, upscale Wine Estate in Stellenbosch.
We are looking for an seasoned Senior Front of House Manager with at least 4-5 years senior Front of House or F&B Management role within a hotel, wine estate, fine dining or similar hospitality environment. Strong working knowledge of restaurant & events operations, including private dining and function management.
The Role
The role is responsible for the overall management and seamless delivery of the guest-facing experience across all front-of-house areas, including the restaurant, bar, events or host functions. This role requires a confident and experienced leader who can set standards, develop people, and drive both guest satisfaction and commercial performance.
Working closely with the General Manager, Head Chef, and relevant department heads, the role plays a pivotal role in shaping the guest journey from arrival to departure.
Experience & Qualification
Grade 12 essential
Diploma / Degree in Hospitality Management preferred
Wine qualification (WSET Level 2 or higher) advantageous
Minimum 4-5 years’ experience in a senior front-of-house or food and beverage management role within a hotel, wine estate, fine dining, or comparable hospitality environment
Proven track record of leading and developing multi-functional service teams
Demonstrated experience managing revenue performance and operational budgets
Strong working knowledge of restaurant and events operations, including private dining and function management
Solid understanding of South African labour legislation, including the Basic Conditions of Employment Act and the Labour Relations Act.
Proficiency in restaurant POS systems and reservations management platforms
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