Senior Information Technology Engineer at Pattern Matched Technologies

Pattern Matched Technologies™ (Pty) Ltd an award-winning WASP (Wireless Application Service Provider) Telecommunications and Fintech software development house and Information Technology company, we are seeking to appoint a Senior IT Engineer who will be responsible for the day-to-day running of the IT operations and infrastructure.

The Systems Engineer is responsible to help build out, maintain and troubleshooting the PMT’s rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission-critical infrastructure and ensuring the highest levels of availability, performance, and security within the business. Pattern Matched Technologies does not accept unsolicited resumes from recruiters or employment agencies.

Primary Duties:

• Managing, configuration and monitoring all installed systems and infrastructure
• Installing, configuring, testing, and maintaining operating systems application software and system management tools
• Ensuring the highest levels of systems and infrastructure availability
• Proactively provide technological innovation by researching new/current technologies and considering the application within the function
• Keep abreast with strategic IM developments and advise accordingly
• Formulate policies, procedures, and directives to govern the IT environment
• Develop and evolve IT Target Operating Model (Channels, Services, Enterprise Architecture, Information architecture, processes, structure) in line with business plans
• Ensure robust application, infrastructure, and network security with tight control over access management and effective tracking of changelogs
• Establish and implement a disaster recovery
• Ensure IT environment has sufficient capacity in line with business forecasted requirements
• Oversee the management of all IT projects

Skills and competencies:

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organisation
• Ability to distil advanced security, networking, and investigative concepts down to principles that can be understood and applied by all audiences
• Ability to clearly communicate verbally and in writing
• Basic understanding of computer languages
• Ability to work both independently as well as on teams
• Ability to convey complex technical security concepts to technical and non-technical audiences
• Experience with common programming languages (BASH, Python, Go, Ruby, etc.) preferred
• Basic knowledge of computer programming techniques and languages
• Expertise in High-Availability, Enterprise Systems (Dependability, Performance, Security, Durability)
• Expertise in Linux/GNU Operations, Administration, Security/Integrity, Troubleshooting, Optimisation
• Expertise in Linux/UNIX Security: Intrusion Detection/Prevention, Filtering, Auditing, Recovery
• Proficiency in System Health Management (e.g., Puppet, Salt, Nagios, Icinga)
• Proficiency in LAMP-Based Systems
• Proficiency in Database Administration: MySQL, PostgreSQL, and SQL
• Proficiency in Virtualization using VMware, OpenStack products
• Experience with Policy/Procedure-Driven System Administration
• Introductory Knowledge of commercial and open-source security tools preferred. (E.g. Nessus, Nexpose, SAINT, Qualys, Burp, Nmap, Kali, Metasploit, Meterpreter, Wireshark, Kismet, Aircrack-ng etc).
• Familiarity with many different network architectures, network services, system types, network devices, development platforms and software suites required (e.g. Linux, Windows, Cisco, Oracle, Active Directory, LDAP etc.) required

Qualifications and experience:

• Bachelor's Degree in Computer Science or Information systems, or related IT qualifications – Linux, Fortinet and AWS preferred
• Network administration and management
• Development and scripting knowledge would be beneficial
• 8+ years in Information Technology
• Extensive IT experience in Infrastructure and networks

Annexure A:

• Key Performance Indicators
  • DR - Establish and implement DR, ensure all systems have a DR environment that has been failed over.
  • IT environment - Ensure sufficient capacity in line with business forecasted requirements.
  • Security - Ensure robust application, infrastructure and network security with tight control over access management and effective tracking of changelogs.
  • IT projects and support - Oversee the management of all IT projects.
  • Infrastructure - Ensuring the highest levels of systems and infrastructure availability.
  • Innovation - Proactively provide technological innovation by researching new/current technologies and considering the application within the function.
  • Teamwork - Is The team member must be able to work well in a team and transfer knowledge as often as possible, theta member must motivate those around him/her.
  • Problem Solving - How does the member manage their decision making, do they follow the correct procedures in getting the correct people’s attention for making critical decisions or solving problems with a high priority
  • Turn-around time - Are deadlines and targets reached for both internal and external clients?
  • Customer focus - Are all customer requirements prioritized and managed efficiently and effectively?

Remote Work:

Remote work policies have been in place since our inception. PMT offers flexible working locations as well as a strong foundation & structure that supports remote work.However, the candidate would need to reside in Johannesburg or surrounding areas and be capable of travelling to the PMT data centres.