Glencore is one of the world’s largest global diversified natural resource companies. As a leading integrated producer and marketer of commodities with a well-balanced portfolio of diverse industrial assets, we are strongly positioned to capture value at every stage of the supply chain, from sourcing materials deep underground to delivering products to an ...
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Monitoring the Helpdesk regularly throughout the day and ensuring that all open calls are resolved.
Providing first-line IT technical support.
Installing, configuring, and maintaining all IT equipment, including desktop computers, laptops, servers, mobile devices, tablets and other peripherals.
Troubleshooting network problems and ensuring that all network equipment is functioning correctly.
Ensuring that all boardroom equipment, including projectors, video conferencing equipment, and other AV technology is functional.
Maintaining an inventory of IT equipment and ensuring that all equipment is properly maintained and serviced.
Managing user accounts and access rights, resetting passwords, and ensuring that users have the appropriate level of access to the organization's systems and data.
Ensuring backups are created regularly according to company policy as well as testing all backups periodically.
Conduct regular server maintenance to ensure the server environment is functioning optimally.
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