Senior Manager Corporate Services – Grade D4 at Airports Company of South Africa Limited (ACSA)

Key Performance Output

The successful candidate, reporting to the Regional General Manager, will be responsible for the following:

•  Interpreting Corporate Service Strategy and converting into Operational Plans.
•  Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals, implement remedial actions where required.
•  Provide technical / professional support to internal stakeholders.
•  Supervise Corporate Services portfolios and ensure holistic collaboration.
•  Ensure compliance to ACSA corporate brand and identity.
•  Manage execution of communications strategies and plans focused on operational priorities and goals.
•  Manage and maintain Internal and External communication channels.
•  Manage platforms for engagement with stakeholders on behalf of internal customers.
•  Manage evaluation of internal communications effectiveness.
•  Implement events calendar in collaboration with the operating unit.
•  Provide input into new ideas to improve event planning and implementation process.
•  Plan, schedule, coordinate and supervise subordinate activities to ensure efficiency including people development initiative and talent management.
•  Provide input into operational budget, monitor and conduct forecasting.
•  Initiate business unit specific projects in line with Corporate Services strategy.                                             Adhere to and ensure adherence to statutory regulations, organisational standards, policies and procedures.
•  Identify potential reputation and brand risks and make recommendations for remedial action.
•  Ensure adherence to corporate branding requirements.
•  Support and implement SED initiatives and support community engagement.
•  Compile and submit relevant reports.

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required:

•  A Bachelor's degree in marketing/ communications/ public Relations.
•  10 years’ experience in Public Relations / Communications/ Marketing is essential.
•  5 - 7 years’ Supervisory and/or Management experience is essential.
•  Advanced knowledge and experience in customer and process management.
•  A good understanding and knowledge in a number of different specialist areas related to risk, change and project management.
•  Experience in contract management, financial management and presentation skills is required.
•  Knowledge of the tools and techniques for strategic planning and ability to develop functional strategy.
•  Valid Code B driver’s license

Competencies

•  Communication
•  Analytical Thinking
•  Planning and Organizing
•  Conflict Management
•  Customer Service Orientation
•  Relationship Building
•  Attention to detail
•  Problem Solving
•  Networking