Senior Manager: Forecasting, Planning and Analysis at MTN

Mission/ Core purpose of the Job

The Senior Manager: Forecasting, Planning and Analysis directs and leads financial planning & analysis and enterprise performance sub-functions within the Corporate Performance Management (CPM) CoE and ensures quality services are provided to MTN Opco’s.

The Senior Manager: Forecasting, Planning and Analysis reports into the General Manager Corporate Performance Management (CPM) and is supported by consultants. The position will interface with the Opco stakeholders and the Shared Services Hub (SSH) (not limited to) via Oracle workflows and non-Oracle workflows in order to ensure effective and efficient operations.

Key Performance Areas

Strategy Development and Implementation

• Lead creation of sub-divisional strategy in line with overarching divisional goals, with emphasis on client experience (internal and external)
• Ensure effective implementation of sub-divisional strategy by means of providing direction, structure, business plans and support

Staff Leadership and Management

• Source, induct, and manage talent in accordance with legislative guidelines
• Ensure open communication channels with staff and implement change management interventions where necessary
• Provide definition of roles, responsibilities, individual goals and performance objectives for the team
• Set key performance indicators (KPIs) and provide regular performance feedback through a well-defined and implemented performance review program
• Develop and implement a training plan in order to build and develop skills within the team
• Performance manage resources in accordance with HR policy and legislation where necessary
• Actively participate in leadership team and develop skills of own team
• Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance

Governance

 Strategic Meetings

• Participate and provide input in strategic meetings
• Provide inputs to enterprise-wide transformation initiatives
• Provide inputs to and ensure adequate risk mitigation and controls
• Perform evaluation baseline of Service Level Agreements (SLAs) and KPIs
• Request for relevant budget for internal projects and new initiatives
• Facilitate preparation of proposal on change initiatives SLA, policies and procedures

Escalations

• Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

CoE Tactical

• Review all projects initiated (internal or global)
• Review and finalize objectives, targets and budgets for CoE as applicable
• Review key risks, issues and dependencies and set mitigation actions
• Manage budget
• Facilitate in sign-off / making decisions regarding tactical changes

Performance

• Monitor performance and alignment with the divisional strategy
• Ensure alignment between SSH, CoE and Opco (relative to the respective piece of work)
• SLA approval and exception performance review

Job Specifications/ Minimum & Preferred Requirements

Education / Business Degree

• Bachelor’s degree in Finance and / or equivalent
• Post graduate degree in Finance and/or equivalent professional qualification (preferred)
• Chartered Financial Analyst (CFA) (advantageous)

Work Experience

• 7 – 11 years of relevant experience in finance or senior business management roles
• 3 – 5 years of relevant working managerial experience in management accounting domain
• Experience in the service management of business operations for multiple-countries operations
• Experience in leading change / transformation (Corporate Performance Management, Management Accounting)
• Experience in continuous improvement through the implementation of best practices (Management Accounting)
• Experience in Management Accounting leading practices and trends

Competencies

• Ambiguity within the workpace
• Building future talent pools
• Complex structures
• Decision making process
• Empowering others
• ERP (Oracle preferred)
• GAAP (Generally Accepted Accounting Principles)
• IFRS (International Financial Reporting Standards)
• Information processing

Skills

• Analytical
• Conflict management
• Continuous improvement
• Data interpretation
• Decision making
• Leadership
• Negotiation
• People management
• Presentation
• Reporting